Ladan Abdi
Chantilly,VA
Summary
Proven leader and effective problem-solver, adept in emergency response and critical thinking. Excelled in roles at Lifetime Fitness, enhancing safety and customer satisfaction. Demonstrated exceptional teamwork, leadership, and attention to detail, significantly improving operational efficiency. Certified in CPR/AED, ensuring preparedness and swift action in critical situations. Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Assesses and evaluates risks to keep everyone safe.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aquatics Lifeguard
Lifetime Fitness
12.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Camp Counselor
Lifetime Fitness
04.2021 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Encouraged team building to increase camaraderie, trust and rapport.
Cashier and Customer Service Associate
Zaxby’s
06.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Science - Majoring in Criminology, Minoring in Intelligence
George Mason University
Fairfax, VA06.2025
High School Diploma -
Freedom High School
South Riding, VA06.2022
Skills
- Critical thinking
- Certified in CPR/AED
- Teamwork and Collaboration
- Effective problem-solver
- Leadership Qualities
- Physical Fitness
- Emergency Response
- Threat Assessment
- Attention to Detail
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Aquatics Lifeguard
Lifetime Fitness
12.2023 - Current
Camp Counselor
Lifetime Fitness
04.2021 - 08.2023
Cashier and Customer Service Associate
Zaxby’s
06.2020 - 04.2021
Bachelor of Science - Majoring in Criminology, Minoring in Intelligence
George Mason University
High School Diploma -
Freedom High School
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