Ladan Nasiri
Irvine,CA
Summary
Experienced and highly determined [Job Title] passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment.
Overview
23
23
years of professional experience
Work History
Portfolio Product Manager - Chemicals
Avantor
Remote
06.2022 - Current
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Analyzed metrics to measure product performance.
- Coordinated design meetings and decisions with internal departments and teams.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Maintained positive vendor relations to build strong partnerships.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Prioritized roadmap in order to achieve product goals and metrics.
- Streamlined the product development process for faster time-to-market and improved efficiency.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Liaised with clients to better understand business needs and current market landscape.
- Reduced production costs through strategic supplier negotiations and process improvements.
- Coordinated project planning and execution with team members and team leads.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Monitored market trends and competitor performance to update promotional strategies.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Managed product demonstrations and testimonials for performance evaluation.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Analytical Chemistry Sales Specialist
Avantor
Southern California
10.2016 - 06.2022
- Responsible for driving sales within Analytical Chemistry workflows for Southern California and Hawaii for a total of 20million dollars.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Built strong client relationships through consistent communication and effective problem solving
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Conducted market research to identify new business opportunities and emerging trends, driving company growth.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Regulatory and Product Development Coordinator
Wakunaga Of America
Mission Viejo, CA
07.2015 - 09.2016
- Successfully launched multiple products, meeting or exceeding sales targets consistently.
- Managed cross-functional teams, ensuring timely delivery of high-quality products.
- Streamlined product development processes by implementing efficient project management strategies.
- Conducted comprehensive market research to identify opportunities for new products and improvements on existing ones.
- Coordinated with suppliers and manufacturers to optimize production costs and timelines.
- Directed concept design, feature definitions and production support.
Quality Assurance Supervisor I
Isagenix International
Chandler, AZ
12.2015 - 06.2016
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
- Established robust supplier relationships through regular communication, performance evaluations, and ongoing support in meeting quality standards.
- Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
Quality Assurance and Quality Control Manager
Best Life Pharmanaturals
Tempe, AZ
09.2013 - 12.2014
- Evaluated equipment calibration needs regularly ensuring accurate measurements during inspections.
- Supervised a team of QA/QC professionals, providing guidance and direction for individual growth and development opportunities within the organization.
- Conducted thorough root cause analysis on defects, leading to significant improvements in product reliability.
- Developed comprehensive training programs for QA/QC team, enhancing their skills and overall performance.
- Enhanced customer satisfaction through rigorous inspection protocols that ensured high-quality end products.
- Streamlined processes to reduce production errors and improve efficiency in the manufacturing environment.
Technical Account Manager
ChromaDex, Inc
Irvine, CA
05.2010 - 05.2013
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Educated clients on new products or services to increase customer engagement with brand.
Chemical Engineering Intern
Southern California Gas Company
Downey, CA
03.2008 - 05.2010
- Worked with various teams with the goal of promoting energy efficiency
- Organized events and trade shows, increasing brand exposure within the industry community
- Identified appropriate marketing channels and target customers for campaigns.
- Used various market research tools and techniques to gather, analyze and interpret data.
Guest Service Team Leader
Target
Irvine, CA
04.2001 - 01.2006
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer concerns promptly.
- Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
- Reviewed customer feedback regularly to identify areas for improvement in guest services operations.
- Assigned daily job tasks and workloads to team members.
Education
Postdoctoral Fellow -
Massachusetts Institute of Technology
Master of Science - Chemical Engineering
California State University - Long Beach
Long Beach, CA06.2010
Bachelor of Science - Chemistry
University of California Irvine
Irvine, CA01.2006
Skills
- KPI Tracking
- Project Planning
- Product Strategy
- Product Lifecycle Management
- Data-driven decision-making
- Teamwork and Collaboration
- Prioritization and Execution
- Cross Functional Leadership
Websites
Timeline
Portfolio Product Manager - Chemicals
Avantor
06.2022 - Current
Analytical Chemistry Sales Specialist
Avantor
10.2016 - 06.2022
Quality Assurance Supervisor I
Isagenix International
12.2015 - 06.2016
Regulatory and Product Development Coordinator
Wakunaga Of America
07.2015 - 09.2016
Quality Assurance and Quality Control Manager
Best Life Pharmanaturals
09.2013 - 12.2014
Technical Account Manager
ChromaDex, Inc
05.2010 - 05.2013
Chemical Engineering Intern
Southern California Gas Company
03.2008 - 05.2010
Guest Service Team Leader
Target
04.2001 - 01.2006
Postdoctoral Fellow -
Massachusetts Institute of Technology
Master of Science - Chemical Engineering
California State University - Long Beach
Bachelor of Science - Chemistry
University of California Irvine