LaDana Louis
Stockbridge,GA
Summary
Adept Resident Care Partner and self-employed Cosmetologist, I excel in compassionate caregiving and clinical documentation, boasting a track record of enhancing patient wellness and satisfaction. Leveraging skills from Oaks at Stockbridge, I've significantly improved client care through innovative care plans and personal hygiene assistance, ensuring high retention rates and superior service delivery.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Resident Care Partner
Oaks at Stockbridge
10.2022 - 10.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Cosmetologist
Self Employed
02.2005 - 10.2020
- Answered phone calls and emails to schedule client appointments.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Processed payments, entering sales in register for prompt customer service.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
Education
License - Cosmetology
San Diego City College
San Diego, CA06.2005
Skills
- Dementia Care
- Personal Hygiene Assistance
- Vital signs monitoring
- Care Plan Development
- Mobility support
- Compassionate Caregiving
- Mobility Assistance
- ADL support
- Patient Care
- Infection Control
- Dressing assistance
- Clinical Documentation
Certification
CPR/First aide
Timeline
Resident Care Partner
Oaks at Stockbridge
10.2022 - 10.2024
Cosmetologist
Self Employed
02.2005 - 10.2020
License - Cosmetology
San Diego City College
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