Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaDarien Jenkins

Miami,FL

Summary

Highly motivated and results driven professional with a strong background in sales and a passion for technology. Proven ability to build and nurture valuable client relationships, coupled with an understanding of cutting edge tech solutions. Adept at translating complex technical concepts into clear, compelling value propositions for clients. Committed to exceeding sales targets through effective communication, strategic planning, and a customer-centric approach. Eager to leverage my skills and experience to drive growth and contribute to the success of a dynamic sales team.

Overview

11
11
years of professional experience

Work History

Sales Associates

Grant And Associates
11.2020 - Current
  • Developed and maintained positive relationships with key decision-makers and influencers.
  • Utilize CRM to manage sensitive client information and update existing and new client profiles.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Achieved and exceeded monthly and annual sales targets.
  • Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
  • Developed successful strategies for identifying and converting prospective clients to long-term customers.
  • Over 1,000 cold calls weekly
  • Conducted market research to identify potential opportunities and understand customer needs.
  • Used data analytics to identify and track sales trends and develop actionable insights.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Developed, maintained and utilized diverse client base.
  • Contributed to team objectives in fast-paced environment.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Generated $30 million plus in sales

Sales Executive

G&G Media Group
01.2020 - 11.2020
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.

Project Manager

The Family Tree Concept
02.2017 - 11.2019
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Developed and implemented strategic project plans to meet business objectives.
  • Monitored project progress, identified risks and took corrective action as needed.

Team Leader, Sales Operations

Alorica
01.2013 - 02.2016
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Technology Sales Certificate - Technology Sales

Course Careers
Miami, FL
10.2023

Real Estate License - Real Estate

Gold Coast
Miami, FL
09.2020

High School Diploma -

Monsignor Edward Pace Highschool
Miami, FL
05.2010

Skills

  • Promotional Support
  • Contract Preparation
  • Product Sales
  • Sales Development
  • Inventory Control
  • Order Processing
  • Customer Needs Assessment
  • Upselling
  • Client Account Management
  • Business Development
  • Sales Training
  • Relationship Building
  • Client Service
  • Outgoing Personality
  • Sales Expertise
  • Adapt to Diverse Groups
  • Excellent People Skills
  • Teamwork and Collaboration
  • Lead Qualification
  • Leads Prospecting
  • Sales Forecasting
  • Relationship Development
  • Customer Relationship Building
  • CRM Tracking
  • Cold-Calling
  • Product Demonstration
  • Contract Negotiation
  • Microsoft Word
  • Supervision and Leadership
  • Account Servicing
  • Customer Relationship Management
  • Staff Management
  • Data Analysis
  • Customer Service
  • Pipeline Management
  • Revenue Generation
  • Account Planning
  • Lead Generation
  • Lead Development
  • Relationship Building and Management
  • New Business Opportunities
  • Database Management
  • Sales Target Monitoring
  • Customer Relationship Management (CRM)
  • Business Development and Planning
  • Sales Quota Achievement
  • Written and Verbal Communication
  • Customer Rapport
  • Strategic Selling
  • Interpersonal Skills
  • Strong Relationships

Timeline

Sales Associates

Grant And Associates
11.2020 - Current

Sales Executive

G&G Media Group
01.2020 - 11.2020

Project Manager

The Family Tree Concept
02.2017 - 11.2019

Team Leader, Sales Operations

Alorica
01.2013 - 02.2016

Technology Sales Certificate - Technology Sales

Course Careers

Real Estate License - Real Estate

Gold Coast

High School Diploma -

Monsignor Edward Pace Highschool
LaDarien Jenkins