LaDarius Webster
MONROE
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
5
5
years of professional experience
Work History
Team Member
Way To Go Merchandising
01.2023 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Business Staff Member
Maintaining Shift
09.2022 - 01.2023
- Synthesized feedback from functional teams, customers, partners and other stakeholders to identify process gaps and optimization opportunities.
- Maintained awareness of client business concerns, troubleshooting and providing comprehensive solutions to layered challenges.
- Collaborated with business partners to help streamline operational processes and develop automation protocol.
- Incorporated process changes in response to evolving business needs, driving growth through adaptive management.
- Fielded, analyzed and provided detailed replies to client inquiries about products and policies.
Flow Team Member
Target
02.2019 - 11.2019
- Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking.
- Unloaded packages from incoming trucks to inspect contents.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
Education
Associate of Science - Health
South University
Savannah, GA04.2024
GED -
Shreveport Job Corps Center
Shreveport, LA05.2005
Skills
- Data interpretation
- Task prioritization
- Quality control
- Problem solving
- Critical thinking
- Microsoft Outlook
- Conflict Resolution
- Positive Attitude
- Multitasking Abilities
- Customer Interaction
- Verbal and Written Communication
- Supply Restocking
- Operational Standards
Timeline
Team Member
Way To Go Merchandising
01.2023 - 09.2023
Business Staff Member
Maintaining Shift
09.2022 - 01.2023
Flow Team Member
Target
02.2019 - 11.2019
Associate of Science - Health
South University
GED -
Shreveport Job Corps Center
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