Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Coordinator
Bloom Insurance Agency
06.2022 - Current
Improved employee retention by developing and implementing comprehensive onboarding programs.
Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
Enhanced company culture by organizing team-building events and professional development opportunities.
Reduced recruitment costs by leveraging social media platforms and internal referrals to source candidates.
Supported company growth by leading successful recruitment and hiring campaigns.
Devised hiring and recruitment policies for 200+ employee company.
Licensed Insurance Agent
Bloom Insurance Agency
08.2021 - Current
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
Managed the diverse book of business, adapting to changing client needs and maintaining expert knowledge of multiple lines of insurance products.
Skilled at working independently and collaboratively in a team environment.
Provider Services Representative
BroadPath Healthcare
11.2020 - 08.2021
Enhanced customer satisfaction by efficiently resolving provider inquiries and concerns.
Streamlined operations by managing a high volume of incoming calls for medical providers seeking information or assistance.
Improved communication between providers and insurance companies, leading to better understanding of policy coverage and claim status.
Assisted in the training of new Provider Services Representatives, ensuring consistent quality service delivery.
Answered high volume calls of 100+ daily.
Certified Nursing Assistant
East Central Regional Hospital
07.2020 - 11.2020
Assisted disabled patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Built rapport with patients and families, providing emotional support during difficult times.
Supported needs of 12 residents under long-term care.
Certified Nursing Assistant
Eddy Village Green
11.2017 - 07.2020
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Supported needs of 12 residents under long-term care.