La'Dawn Jones
Toledo
Summary
Specialize in critical thinking, forward-thinking project management specialist, confident in leading team members, managing schedules, and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Volunteer
lucas count public library
Toledo
01.2025 - Current
- Helped with prep, set up, and breakdown of community and public events.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Developed appropriate treatment plans focusing on each individual's needs.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Collaborated with other volunteers to create a positive work environment.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Made referrals to utilize community resources for resident's needs.
Team Leader - Project Management
FCA/Stellantis
Toledo
05.2013 - 01.2025
- Pilot launch team of new vehicle options
- Encouraged open communication and team engagement to improve employee morale
- Utilized a rewards system and reinforcing strategies, including gamification and empowerment, to encourage performance growth.
- Monitored, tracked, and evaluated associate performance based upon pre-determined KPIs
- Created positive team culture, nurturing creativity in problem-solving and plan building
- Prevented or resolved conflict before escalation to build stronger team
- Leveraged each team member's strengths on task assignments, often pairing up individuals to help develop specific skills
- Coached 8-12 member team to develop skills and overcome weaknesses to reach goals
- Resolved or escalated business problems to keep operations moving smoothly
- Participated in professional development opportunities to stay current with industry trends and technologies.
- Conferred with project personnel to identify and resolve problems.
- Collaborated with team to encourage open sharing of ideas and solutions
- Modified project plans when needed to better align with organizational objectives.
- Maintained an up-to-date knowledge base regarding industry best practices for project management.
- Provided guidance and support to team members throughout the duration of each project.
Education
High School Diploma -
Jesup W. SCOTT
2400 COLLINGWOOD BLVD.06-2000
Skills
- Mentoring
- Leadership
- Team assessment
- Team building
- Multitasking
- Task prioritization
- Community outreach
- Resource referral
- Team collaboration
- Conflict resolution
- Employee coaching
- Partnership development
- Time management
- Analytical thinking
- Fundraising events
- Documentation management
- Human Rights Understanding
- Self motivation
Timeline
Volunteer
lucas count public library
01.2025 - Current
Team Leader - Project Management
FCA/Stellantis
05.2013 - 01.2025
High School Diploma -
Jesup W. SCOTT
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