LaDawn Varner
West Sacramento,CA
Summary
Results-driven professional with extensive experience in eligibility determination and client communication. Demonstrated attention to detail and effective time management skills, ensuring compliance with regulations and enhancing client satisfaction. Proficient in data entry and Microsoft Excel, consistently delivering accurate and timely outcomes.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
Excel Photographers
03.2017 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Editing/Retouching/Resizing/Rendering of school portraits
Eligibility Specialist
Lake County Department of Social Services
07.2021 - 07.2022
- Interviewed applicants and explained scope of different available benefits.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Communicated with people from various cultures and backgrounds on application process.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Health Care Aide
Golden Ponde Senior Living
01.2015 - 03.2017
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Kept accurate confidential records of patients' care, condition, and progress.
- Administered medications on a timely basis.
Education
Nursing Assistant Certificate - Medical
Pine View Medical Center
Roseville CANo Degree - Business Office
American River College
Sacramento, CASkills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Time management
- File management
- Independent worker
- Government programs & Eligibility knowledge
- Outbound calls
- Customer support and service
- Effective communication skills
- Active listening
Timeline
Eligibility Specialist
Lake County Department of Social Services
07.2021 - 07.2022
Data Entry Clerk
Excel Photographers
03.2017 - Current
Health Care Aide
Golden Ponde Senior Living
01.2015 - 03.2017
Nursing Assistant Certificate - Medical
Pine View Medical Center
No Degree - Business Office
American River College
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