Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
References
Timeline
Generic

Ladaycha Bennett

Mount Pleasant,TN

Summary

Driven and adaptable professional with a strong leadership mindset and a proven ability to learn quickly. Excellent communicator with a keen eye for detail and a solid work ethic. Skilled at thriving in dynamic environments, contributing to team success, and supporting organizational objectives. Dedicated to efficiency, problem-solving, and continuous personal and professional growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Service Representative Supervisor

Vanderbilt imaging spring hill
Spring Hill, TN
07.2019 - Current
  • Supervise a team, providing guidance and support to ensure efficiency and high performance.
  • Work closely with the billing office to ensure accurate service charges.
  • Manage patient registration, appointment scheduling, insurance verification, payment collection, and daily cash balancing.
  • Ensure compliance with patient privacy and safety regulations.
  • Build and maintain positive relationships with healthcare professionals, vendors, and team members.
  • Deliver professional customer service to patients and their families.

Cracker Barrel Server /Head Hostess

Cracker Barrel
Columbia, TN
06.2017 - 10.2019
  • Assisted in training new servers, ensuring they understood procedures and customer service standards.
  • Monitored the dining room to maintain cleanliness and proper setup at all times.
  • Ensured each guest was served courteously, quickly, and efficiently.
    Greeted guests, provided menus, and took orders accurately and in a timely manner.
  • Followed health and safety guidelines when preparing and serving food.
  • Delivered excellent customer service to ensure guest satisfaction.
  • Performed opening and closing duties, including setting up the dining area and restocking supplies.

Target Team Member

Target
Spring Hill, TN
04.2018 - 12.2018
  • Provided customer service support to ensure customer satisfaction.
  • Operated cash registers and processed payments from customers.
  • Performed opening and closing duties, including setting up displays, restocking items, and cleaning the sales floor.
  • Greeted customers with a friendly demeanor upon entering the store.
  • Maintained a clean and organized work area throughout the shift.
  • Resolved customer issues promptly and professionally.

Cashier/Deli Service Clerk

Piggly Wiggly Grocery Store
Columbia, TN
05.2015 - 08.2017
  • Opened and closed the store, ensuring all tasks were completed for a smooth operation.
  • Assisted guests in finding or ordering merchandise, providing product knowledge, and support.
  • Processed cash, check, or credit transactions with accuracy and efficiency.
  • Warmly welcomed guests upon entering the store, creating a positive shopping experience.

Education

Bachelor of Science - Clinical Psychology/ Criminal Justice

UT Southern (martin Methodist College)
Pulaski, TN
05-2019

High School Diploma -

Mt Pleasant High School
Mount Pleasant, TN
05-2014

Master of Science - Forensic Psychology

Capella University
Minneapolis, MN

Skills

  • Customer service and guest relations – strong communication and relationship-building skills to provide excellent service
  • Medical Office and Patient Support – Experience in patient registration, scheduling, medical records, and insurance verification
  • Administrative and Organizational Skills – Proficient in Microsoft Office (Word, Excel), medical billing, and HIPAA compliance
  • Multitasking and time management – the ability to handle multiple responsibilities efficiently in fast-paced environments
  • Teamwork and Leadership – Skilled in collaboration, training coordination, and problem-solving to support team success
  • Technical and Industry Knowledge – Familiar with medical terminology, hospital procedures, and Heartsaver First Aid certification
  • Adaptability and willingness to learn – Quick learner with a proactive mindset, ready to take on new challenges
  • Restaurant and hospitality experience – background in guest services and restaurant operations

Affiliations

  • Tennis
  • Drawing
  • Reading
  • Modeling
  • Blogging

Accomplishments

  • Tennis Athletic Award
  • Dean's List
  • HO Porter Award
  • Leadership experience training

Certification

  • CPR/First Aid

References

References available upon request.

Timeline

Patient Service Representative Supervisor

Vanderbilt imaging spring hill
07.2019 - Current

Target Team Member

Target
04.2018 - 12.2018

Cracker Barrel Server /Head Hostess

Cracker Barrel
06.2017 - 10.2019

Cashier/Deli Service Clerk

Piggly Wiggly Grocery Store
05.2015 - 08.2017

Bachelor of Science - Clinical Psychology/ Criminal Justice

UT Southern (martin Methodist College)

High School Diploma -

Mt Pleasant High School

Master of Science - Forensic Psychology

Capella University
Ladaycha Bennett