LADEANA MORGAN
Bluefield,WV
Overview
28
28
years of professional experience
Work History
Director
Starting Points Family Resource Center
Princeton, West Virginia
06.2019 - Current
- Directed all aspects of project management including planning, budgeting, staffing, scheduling, monitoring, and reporting.
- Established a visitation center from inception to completion for domestic violence survivors and those who harm.
- Worked with the criminal Justice system, including all aspects of the court system specifically for domestic violence.
- Formulated long-term objectives while managing day-to-day operations.
- Managed multiple projects simultaneously while staying within deadlines.
- Mentored and coached staff members, enabling them to reach their highest potentials.
- Negotiated contracts with vendors, suppliers, customers, and partners effectively.
- Provided leadership in times of crisis or change initiatives.
- Organized resources efficiently to maximize productivity and minimize costs.
- Created and managed budgets, ensuring financial targets were achieved.
- Monitored customer feedback regularly to improve customer experience.
- Cultivated relationships with key internal and external stakeholders.
- Established performance metrics to track progress and success of initiatives.
- Implemented effective policies and procedures that enabled the organization to meet compliance requirements.
- Developed a comprehensive marketing strategy that increased program awareness.
- Reviewed reports prepared by subordinates for accuracy and completeness.
- Managed all aspects of program development including hiring, training, development of protocols, budgeting projects and supervision of all daily operations.
- Facilitated open communication between departments to improve collaboration among teams.
- Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels.
- Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
- Developed and implemented effective strategies to reduce costs while maintaining quality standards.
- Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project.
- Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials, and staff members.
- Directed administrative activities directly related to providing services.
Forensic Interviewer
Starting Points Family Resource Center
Princeton, West Virginia
09.2008 - 06.2019
- Planned and monitored day-to-day running of business to facilitate smooth progress.
- Managed the development of staff by providing guidance, feedback and support when needed.
- Collaborated with team members on projects, delegated tasks as necessary, and managed expectations accordingly.
- Demonstrated proficiency in the use of computers for document preparation, record keeping and report generation.
- Managed stress effectively while working long hours under high pressure conditions.
- Applied critical thinking skills when evaluating statement accuracy and determining credibility of sources.
- Proficiently managed multiple cases simultaneously while adhering to strict deadlines.
- Employed sound judgment when making decisions regarding the direction of an investigation.
- Conducted research on relevant laws, regulations and best practices related to criminal investigations.
- Analyzed data collected during interviews in order to identify trends or inconsistencies in statements made by witnesses, victims or suspects.
- Collaborated with other professionals such as attorneys, social workers and psychologists to ensure the best possible outcome for all parties involved.
- Utilized effective communication skills to explain complex legal concepts to individuals from diverse backgrounds.
- Provided expert testimony in court proceedings as required by law enforcement agencies.
- Demonstrated ability to build rapport with clients and foster a trusting relationship.
- Ensured compliance with applicable laws throughout all stages of an inquiry.
- Exhibited excellent problem solving skills when faced with difficult situations involving conflicting testimony or evidence.
- Prepared detailed reports summarizing the facts of each case for review by law enforcement personnel.
- Developed expertise in conducting interviews and obtaining information from witnesses, victims and suspects.
- Liaised with law enforcement and detectives to assist with investigations.
- Analyzed facts to identify suspects and develop case information.
- Obtained court orders, subpoenas and other legal processes from appropriate authorities.
- Prepared evidence and investigative reports for submission in court.
- Attended meetings, seminars, and workshops to expand investigatory law services expertise.
- Interviewed witnesses to collect evidence and written statements regarding committed crimes.
- Gathered and analyzed information from variety of sources to assess completeness and validity.
- Evaluated evidence, distinguishing facts from hearsay and providing reports of extremely sensitive investigations.
- Prepared reports that detail investigation findings.
- Collaborated with other offices and agencies to exchange information and coordinate activities.
- Maintained witness integrity and confidentiality throughout investigations.
- Testified before grand juries concerning criminal activity investigations.
- Identified case issues and evidence needed, based on analysis of charges, complaints, and allegations of law violations.
- Provided leadership by setting clear expectations for team members; provided guidance and coaching when needed.
- Identified areas for improvement within existing processes and procedures; developed actionable solutions accordingly.
- Developed and implemented strategic plans to achieve business objectives and maximize profits.
- Developed presentations for prospective clients highlighting company capabilities and services offered.
- Coordinated efforts between internal teams and external partners in order to meet deadlines and exceed customer expectations.
- Implemented innovative marketing campaigns to drive brand awareness and generate leads.
- Ensured compliance with all relevant regulations pertaining to business development activities.
- Collaborated with various departments to ensure successful execution of initiatives.
- Spearheaded marketing campaigns to increase customer acquisition and sales.
- Organized and participated in face-to-face meetings and video conferences to deliver opportunities to business clients.
Teacher for at risk youth
Windy Mountain Learning Center
Bluefield, WV
06.1999 - 12.2008
- Managed student behavioral issues to optimize classroom learning environment.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.
- Developed strategies to effectively manage classroom behavior, promote positive learning environment and ensure student safety.
- Evaluated student academic growth, recording and preparing progress reports for parents or guardians.
- Organized and used variety of teaching techniques, maximizing individual and group learning.
- Presented lesson content with varied strategies to keep students interested and drive home key points.
- Promoted critical thinking to help students develop problem-solving skills.
- Attended and participated in professional development activities and conferences to enhance skill and job knowledge.
- Demonstrated ability to create engaging and interactive lesson plans for students of all ages and abilities.
- Fostered an environment conducive to open communication between teacher, student, parent relationships.
- Created flexible academic programs and classroom environments, promoting learning and personal growth.
- Built a positive rapport with students to encourage them to take risks in their learning.
- Collaborated with colleagues on curriculum development, implementation of best practices, professional development activities and sharing resources across grade levels.
- Coached students in areas such as study habits, test taking strategies and organizational skills.
- Created assessment tools including rubrics, tests, quizzes and projects to measure student progress.
- Integrated technology into classroom and lesson plans, supporting and engaging students with available resources.
- Implemented school's curriculum consistent with unique learning needs of students.
- Facilitated small group instruction to meet the needs of each student.
- Implemented differentiated instruction methods that catered to different learning styles within the same classroom setting.
- Planned extracurricular activities such as after school clubs or special projects that provided enrichment opportunities for students.
- Adapted curriculum, addressing needs of scholars with varying abilities and cultural backgrounds.
- Encouraged healthy social interactions among peers by facilitating group discussions about current events or topics of interest.
- Developed innovative ways to engage reluctant learners by incorporating music, art or literature into daily lessons.
- Organized field trips to local museums, parks or educational attractions to provide hands-on learning experiences for students.
- Practiced positive, consistent discipline in classroom management.
- Served as mentor and role model for learners by demonstrating appropriate behavior.
Correctional Officer
Hanover Juvenile Correctional Center
Richmond, VA
06.1997 - 11.1997
- Demonstrated ability to handle difficult inmates in a professional and effective manner.
- Maintained order within the facility by conducting searches, shakedowns, head counts and pat downs as necessary.
- Developed excellent communication skills to de-escalate potentially volatile situations.
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed.
- Performed observation duties in housing units to ensure compliance with rules and regulations.
- Participated in regular training sessions to stay up-to-date on changes in correctional policies and procedures.
- Implemented safety protocols for the protection of inmates, staff and visitors from harm or injury.
Timeline
Director
Starting Points Family Resource Center
06.2019 - Current
Forensic Interviewer
Starting Points Family Resource Center
09.2008 - 06.2019
Teacher for at risk youth
Windy Mountain Learning Center
06.1999 - 12.2008
Correctional Officer
Hanover Juvenile Correctional Center
06.1997 - 11.1997