Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ladejah Wade

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Productive Material Handler offering 3 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility. Experienced Team Member bringing outstanding performance working with others to meet common goals.

Overview

6
6
years of professional experience

Work History

Material Handler

DHL
10.2022 - 11.2023
  • Collaborated within team environment to coordinate and streamline warehouse processes.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Helped train new employees in safe practices and warehouse procedures.

Sales Representative

Almika Energy
05.2019 - 04.2021
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Trained and mentored new sales representatives.
  • Built strong client rapport to establish diversified network of connections.
  • Collaborated with internal teams to fulfill orders and meet customer needs

Customer Service Associate

Walmart
02.2018 - 03.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided product and service recommendations to guide customers on products to meet varying needs.

Education

High School Diploma -

Texans Can Academy
Houston, TX
05.2019

Skills

  • Warehouse Organization
  • OSHA Compliance
  • Equipment Safety
  • Prospecting and Cultivating
  • Persuasive Negotiator
  • Relationship Building
  • Customer Service-Oriented
  • Active Listening
  • Microsoft Office Expert
  • Problem Solving
  • Quality Control
  • Retail Store Support

Timeline

Material Handler

DHL
10.2022 - 11.2023

Sales Representative

Almika Energy
05.2019 - 04.2021

Customer Service Associate

Walmart
02.2018 - 03.2019

High School Diploma -

Texans Can Academy
Ladejah Wade