Ladel Trevino
Kemah,TX
Summary
Energetic and experienced health professional with a successful track record as an Assistant Manager and Phlebotomist. Demonstrated multitasking abilities and commitment to optimizing patient care. Expertise in Microsoft applications, assessments, and documentation. Three years of management experience, seven years of phlebotomy experience, and fifteen years in customer service. Dedication to delivering exceptional service and passion for the healthcare industry make me a valuable asset to any team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
GULF COAST REGIONAL BLOOD CENTER
04.2016 - 03.2021
- I screen donors, check vital signs, and blood pressure
- I set up TRIMA kits to collect platelets
- I venipuncture donors with a 16g needle
- I used 17 g needles for whole blood donors
- I also monitor the donors while they are donating
- Computer programs used are Vista and Microsoft
- I also used POCHi machine which checked donors platelet count and WBC
- As an Assistant Manager I still am responsible for doing all of the above along with checking in inventory and submitting the supply list in the database
- In charge of inputting the staff schedule monthly
- I also would take-charge of meeting and projects that our director would ask for
- I would always turn everything in on time
- I would hold daily huddles with my team so we could all be up to date on the needs for our patients
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Para-Sub
GCCISD
08.2013 - 03.2016
- Life Skills Aide, helped students with daily chores, classwork, crafts, and activities
- Severe Special Ed Teacher Aide, Feed kids through tubes, hygiene, change diapers, lift from wheel chairs and make them comfortable
Phlebotomist
CSL PLASMA
06.2015 - 12.2015
- I set up the machines for the plasma donation process
- I venipuncture donors with 16g needles
- I also remove donors from machine after completing donating process.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Education
Associate's degree - allied Health
Lee College
Baytown, TX08-2026
Phlebotomy - Allied Health
Lee College
Baytown, TX02.2012
Skills
- Assistant Manager
- PHLEBOTOMIST
- 65 WPM
- EXCEL
- FRONT DESK
- Patient Care
- Special Education
- Venipuncture
- Medical Records
- Customer service
- Software troubleshooting
- BILINGUAL ENGLISH/SPANISH
- HIPPA & OSHA Training
- Power Point
- Experience in handling confidential paperwork
- Good customer-relations background
- Money handling
- Team leadership
- Problem-solving
- Time management
- Staff training and development
Certification
- CPR, 06/01/22, 06/30/24
- Phlebotomy, 02/01/12, Present
- BLS Certification
- Certified Phlebotomist, State of Texas, 01/01/12, Present
- CPR and First Aid Certified, 01/01/22, 06/30/24
- Apheresis Trained, GCRBC
Additionalinformation - Skillhighlights
- Bilingual English/Spanish
- HIPAA & OSHA Training
- 5-6 years of front desk/receptionist experience
- At least 18 months of Phlebotomy experience
- Experience with Microsoft Word and Excel software
- Great typing skills (60-65 wpm)
- Ability to operate copier and collating machine
- Experience in handling confidential paperwork
- Ability to take accurate phone messages and deliver messages promptly
- Good customer-relations background and bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
GULF COAST REGIONAL BLOOD CENTER
04.2016 - 03.2021
Phlebotomist
CSL PLASMA
06.2015 - 12.2015
Para-Sub
GCCISD
08.2013 - 03.2016
Phlebotomy - Allied Health
Lee College
- CPR, 06/01/22, 06/30/24
- Phlebotomy, 02/01/12, Present
- BLS Certification
- Certified Phlebotomist, State of Texas, 01/01/12, Present
- CPR and First Aid Certified, 01/01/22, 06/30/24
- Apheresis Trained, GCRBC
Associate's degree - allied Health
Lee College
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