Hi, I’m
LaDell Giles
Columbus,OH
Summary
Developed skills in coordinating teams, managing timelines, and ensuring project deliverables in fast-paced environment. Looking to transition into new field, applying strengths in leadership and strategic planning. Capable of driving results and fostering team collaboration in diverse settings.
Overview
20
years of professional experience
Work History
Teleperformance USA
Insurance Coordinator
12.2019 - 09.2024
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
Wehner Multifamily
Property Manager
10.2019 - 12.2019
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
EDP Enterprises
Cook
08.2017 - 09.2018
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Everest InstituteRochester, NY
Associate of Applied Science from Medical Assistance
Park UniversityKansas City, MO
Bachelor of Science from Health Information Management
Skills
- HIPAA
- Medical office procedures
- Healthcare compliance
- Insurance terminology
- Attention to detail
- Records management
- Medical terminology
- Reporting skills
- Documentation skills
- Data entry
- Microsoft office
- Teamwork and collaboration
- Paperwork processing
- Critical thinking
- Information verification
- Recordkeeping organization
- Organizing and prioritizing work
- Account management
- Composing business correspondence
Timeline
Insurance Coordinator
Teleperformance USA
12.2019 - 09.2024
Property Manager
Wehner Multifamily
10.2019 - 12.2019
Cook
EDP Enterprises
08.2017 - 09.2018
Everest Institute
Associate of Applied Science from Medical Assistance
Park University
Bachelor of Science from Health Information Management
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