LaDena Perley
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn, adapt and take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales Store Checker
Randolph Commissary
08.2023 - Current
- Performed cash, card and check transactions to complete customer purchases accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Handled cash with high accuracy and took care to check bills for fraud.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Identified and resolved discrepancies and errors in customer accounts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Paid attention to detail while completing assignments.
- Assisted management with supervision of 15 cashiers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted cash office with closing duties including reconciling tills and safe.
Mailroom Scanner
Systems And Methods Inc.
06.2023 - 11.2023
- Organized documents by color coding, classifying and indexing under special headings and categories.
- Gathered, sorted and scanned documents to enter into computer system.
- Documented lending and receiving of records from storage to track and safeguard files.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Labeled digital files and document details using predetermined naming conventions.
- Archived documents to locate quickly by strictly following storage methods.
- Provided access to records for digital and non-digital storage and retrieval.
- Supported staff by allowing access to records for viewing or processing, and followed up for return of original records for proper storage.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Handled receipt, storage, identification and delivery of products for clients.
- Obtained signatures for delivery documents and packages.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Escalated issues to supervisor for immediate remediation.
CYP Assistant
Navy CYP (This is a federal job)
07.2020 - 03.2023
- Proficient in using Microsoft Word and PowerPoint.
- Able to create memorandums, emails and notices using graphic design tools.
- Caring for children of military members so they can focus on their mission.
- Performing general clerical work, filing forms, and creating word documents daily.
- Creating orders for supplies and activities, receiving and storing materials.
- Helping children explore the world around them safely.
- Receive children from parents at drop off.
- Maintaining a record of how many and which children are in attendance.
- Keeping children occupied and safely interacting with each other.
- Maintaining written records of attendance roster and ratio counts at every hour.
- Maintaining record of how many and which children consume meals while at the center.
- Create lesson plans and gather materials for those lesson plans
- Create and maintain portfolios for children in the classroom.
- Clean and sanitize tables, toys and any other materials as needed to ensure a clean, safe environment for the children.
- Ensure children go home with only authorized people.
Custom Packer
Amazon.com LLC
09.2016 - 11.2019
- Reviewed orders by inspecting labeling, packaging and contents for accuracy and damage
- Minimized waste by strictly following packing procedures and reducing volume of packaging materials used to prepare shipments
- Maintained safety and efficiency while loading up to 50 pounds into designated packaging
- Accurately measured and weighed packages to review dimensions and verify compliance with specifications
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines
- Facilitated training for associates through daily coaching and regular performance appraisals
- Audited and corrected discrepancies in inventory numbers
- Completed daily cycle counts to maintain accuracy of records
- Used equipment like forklifts and pallet jacks to move inventory
- Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness.
Education
Technical or occupational certificate - Dental Assistant
American College Consortium
Schertz, TX10.2019
High school diploma or equivalent -
Terrell High School
Terrell, TX05.1998
Skills
- Microsoft Office
- Records Maintenance
- Adaptable and Flexible
- Cooperative Attitude
- Team Goals
- Vehicle Transport
- Records Compliance Management
- Mail Handling
- Data Entry
- Error Identification
- Cash handling and management
- Reliable and Responsible
Additional Information
I have the ability to act in a professional manner under any circumstances. I am a loyal employee who is willing to learn, adapt and do whatever is necessary to complete the company's mission.
Timeline
Sales Store Checker
Randolph Commissary
08.2023 - Current
Mailroom Scanner
Systems And Methods Inc.
06.2023 - 11.2023
CYP Assistant
Navy CYP (This is a federal job)
07.2020 - 03.2023
Custom Packer
Amazon.com LLC
09.2016 - 11.2019
Technical or occupational certificate - Dental Assistant
American College Consortium
High school diploma or equivalent -
Terrell High School