I Ladene graham is a
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every
interaction. Timely and professional with extraordinary communication skills and ability to build and
cultivate relationships to drive business retention. Actively seeking a hospitality role where I can utilize my education and experience to add immediate value to an organization.
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in
management, sales, and operations. Exceptional ability to connect with people and understand their
wants, needs, and desires and delivering legendary service on every interaction.
• Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
• Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
• Stock shelves, and mark prices on shelves and items.
• Monitor checkout stations to ensure that they have adequate cash
available and that they are staffed appropriately.
• Establish or identify prices of goods, services or admission, and
tabulate bills using calculators, cash registers, or optical price
scanners.
• Assist with duties in other areas of the store, such as monitoring
fitting rooms or bagging and carrying out customers' items.
• Greet customers entering establishments.
Making sales
Customer interaction
Resourceful
Accounting
Documenting and typing
Enjoy singing with family members and was very active within my schools arts programs.