Summary
Overview
Work History
Education
Skills
Singing and Drama
Timeline
Generic

Ladene Graham

3 North Greater Portmore, St.Catherine,Jamaica

Summary

I Ladene graham is a
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every
interaction. Timely and professional with extraordinary communication skills and ability to build and
cultivate relationships to drive business retention. Actively seeking a hospitality role where I can utilize my education and experience to add immediate value to an organization.


Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in
management, sales, and operations. Exceptional ability to connect with people and understand their
wants, needs, and desires and delivering legendary service on every interaction.

Overview

9
9
years of professional experience

Work History

Store Associate

Ticon Auto Parts
05.2018 - Current

• Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.

• Resolve customer complaints or answer customers' questions regarding policies and procedures.

• Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

• Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.

Maintenance

Golden Budget
02.2015 - 11.2017
  • Performed daily maintenance and safety checks of equipment.

• Stock shelves, and mark prices on shelves and items.
• Monitor checkout stations to ensure that they have adequate cash
available and that they are staffed appropriately.
• Establish or identify prices of goods, services or admission, and
tabulate bills using calculators, cash registers, or optical price
scanners.
• Assist with duties in other areas of the store, such as monitoring
fitting rooms or bagging and carrying out customers' items.
• Greet customers entering establishments.

Education

City And Guilds Certificate - Child Care Services Management And Hospitality

Distinction College
26 Hagley Park Rd, Kingston, Jamaica
04.2024

High School Diploma -

Jonathan Grant High School
1A White Church St, Spanish Town Jamaica
10.1994

Skills

Making sales
Customer interaction
Resourceful
Accounting
Documenting and typing


Singing and Drama

Enjoy singing with family members and was very active within my schools arts programs. 

Timeline

Store Associate

Ticon Auto Parts
05.2018 - Current

Maintenance

Golden Budget
02.2015 - 11.2017

City And Guilds Certificate - Child Care Services Management And Hospitality

Distinction College

High School Diploma -

Jonathan Grant High School
Ladene Graham