LaDerrica Dillon
Memphis,TN
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Teacher
Memphis City Schools
Memphis
03.2023 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Utilized technology-based learning tools to enhance classroom instruction.
Associate
Walmart
Covington , LA
05.2019 - 12.2021
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Assisted customers with selecting items and answering questions about products.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Prepared merchandise for purchase or rental.
Education
Master of Arts - Education
Freed-Hardeman University
Henderson, TN05-2026
Bachelor of Arts - Music Education
Alcorn State University
Lorman, MS05-2022
Skills
- Data Collection
- Product Knowledge
- Paperwork Processing
- Inbound and Outbound Calling
- Data Entry
- High-energy attitude
- Microsoft Outlook
- Multi-Task Management
Timeline
Teacher
Memphis City Schools
03.2023 - Current
Associate
Walmart
05.2019 - 12.2021
Master of Arts - Education
Freed-Hardeman University
Bachelor of Arts - Music Education
Alcorn State University