Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results. Experienced with financial record management and reconciliation. Utilizes analytical skills to identify and resolve discrepancies. Knowledge of accounting principles ensures accurate and compliant financial reporting.
As an Accounting Associate, I am responsible for supporting daily financial operations, including managing accounts payable and receivable, processing transactions, and reconciling bank statements. I assist with month-end and year-end closing procedures, prepare journal entries, and help generate financial reports. Additionally, I ensure the accuracy of financial records, maintain organized filing systems, and collaborate with vendors, customers, and internal teams to resolve discrepancies. With a strong understanding of software such as QuickBooks and Excel, I am committed to maintaining financial integrity.
As a Customer Service Associate at Target, I served as the first point of contact for guests, providing friendly, efficient, and solution-focused service. This role involved assisting customers at the front of the store, managing returns and exchanges, handling inquiries, and ensuring a positive shopping experience. I also supported store operations by maintaining clean and organized workspaces, promoting Target’s products and services, and contributing to a welcoming and inclusive environment.
Provided high-level clerical, accounting, and organizational support to ensure smooth office operations. Managing schedules, handling communications, maintaining filing systems, and supporting team projects. Used Microsoft Office Suite and QuickBooks, hands-on experience in basic accounting tasks such as invoicing, expense tracking, and financial reporting.