Ladonna Boone
Atlanta Metropolitan Area
Summary
Dynamic HR technology administrator with extensive experience across private equity, healthcare, and manufacturing sectors. Demonstrated expertise in payroll and benefits administration, data analytics, and enterprise cloud system operations. Strong track record in enhancing operational efficiencies and streamlining HR processes.
Overview
12
12
years of professional experience
Work History
HRIS Analyst III
Legrand, North America
West Hartford, Connecticut
04.2023 - Current
- Led enterprise-level system administration for over 5000 employees, including advanced configuration of the Dayforce HCM suite (attendance and entitlement policies, pay policies, ad hoc reporting, and user security)
- Partnered cross-functionally with IT and compliance teams to enhance security protocols, spearheading initiatives such as SSO implementation and multi-factor authentication to mitigate payroll diversion risks
- Configured legal entities, earnings and deductions, cost centers and job assignments to support organizational growth and restructuring
- Directed the annual compensation cycle for multiple business units, managing market data uploads, eligibility criteria, and administration for salary planning and incentive programs
- Co-led the design and launch of OnTrak, Legrand’s custom compliance training registration platform, improving training registration and adherence
- Maintained ad hoc reporting library and configured OData integrations to support key initiatives such as labor management system dashboards and operational KPIs
- Administered Legrand’s performance management platform TOHM, ensuring alignment with talent development strategies and continuous process optimization
- Oversaw user configuration, system maintenance, and analytics reporting for iCIMS, enhancing recruitment workflows and executive-level insights
- Redesigned workflow approval matrices to streamline business processes, improve efficiency, and better align with organizational reporting structures
- Mentored and trained junior analysts, fostering knowledge sharing, technical skill development, and adoption of HR technology best practices
Compensation & Benefits Specialist
Savista
Alpharetta, Georgia
01.2022 - 04.2023
- Administered employee benefits programs, overseeing new enrollments, terminations, and timely processing of vendor invoices to ensure seamless coverage and compliance
- Developed and maintained occupational classifications, comprehensive job descriptions, and competitive salary structures in collaboration with HR Business Partners (HRBPs)
- Supported open enrollment initiatives, including system configuration, post-enrollment audits, analytics reporting, and vendor coordination to optimize employee experience and data accuracy
- Conducted thorough market research and benchmarking to provide strategic compensation recommendations aligned with current industry trends and organizational goals
- Oversaw end-to-end compensation plan administration, including bonus distributions and short-term incentive programs, ensuring accuracy, timeliness, and adherence to company policies
Sr. Systems Administrator
The Intersect Group
Alpharetta, Georgia
02.2021 - 01.2022
- Contract UKG technical product owner, partnering with cross-functional stakeholders in payroll, HR and benefits teams to conduct parallel testing and data audits in preparation for Savista migration from UKG to Workday HCM
- Delivered ad hoc reports and data analyses to field HR and executive leadership to support strategic decision-making and workforce planning
- Coordinated with Streamline Verify to execute monthly OIG Exclusion Screenings, ensuring compliance with federal and regulatory standards
- Managed new hire reporting process, including accurate and timely file uploads to multiple state agencies in accordance with legal requirements
- Supported the administration of the annual merit increase cycle, assisting with data preparation, eligibility tracking and communication rollouts
HRIS Analyst
Eyesouth Partners
Atlanta, Georgia
08.2019 - 01.2021
- Served as the principal system administrator for Dayforce and led successful implementations of core HR systems, including iCIMS, Dayforce Onboarding, and several benefit vendor integrations
- Spearheaded benefit enrollment cycles during company acquisitions and developed comprehensive affiliate training materials to ensure seamless transitions and compliance
- Automated the electronic benefit enrollment process for life events, new hires, status changes, and COBRA administration, reducing manual errors and improving turnaround times
- Built and maintained a dynamic ad hoc reporting library; collaborated cross-functionally to design and launch analytics dashboards for core insights and decision-making
- Managed annual EEO-1 reporting and ACA filings, ensuring compliance with federal regulations and timely submissions
- Provided hands-on training and support for new end users, promoting best practices to enhance data integrity and minimize system errors
Customer Support Technical Specialist III
Ceridian HCM
Atlanta, Georgia
11.2016 - 05.2019
- Delivered configuration and technical support for Dayforce payroll, benefits, and workforce management (WFM) modules, ensuring optimal system performance and compliance
- Analyzed business needs and collaborated with clients to implement new modules and process enhancements, driving efficiency and automation across HR operations
- Oversaw accurate setup and ongoing management of garnishments, including child support orders and wage assignments, maintaining compliance with federal and state regulations
- Identified and diagnosed software issues; leveraged troubleshooting tools and cross-functional coordination to resolve complex client challenges and improve system reliability
Rapid Response Professional II
Ultimate Software
Atlanta, Georgia
03.2015 - 11.2016
- Advised clients on payroll-related policies and procedures according to federal, state, and local regulations and reduced compliance-related risks through proactive support and guidance
- Led team productivity targets by 30% and maintained a 95%+ customer satisfaction rate through prompt issue resolution and effective troubleshooting
- Diagnosed and resolved application issues, identifying root causes and producing detailed bug reports for senior development teams, resulting in a 25% reduction in issue resolution time and improved product performance
- Conducted hands-on training sessions for end users, improving post go-live system adoption and reducing payroll processing times
Technical Support Specialist
Computer Generated Solutions
Atlanta, Georgia
10.2013 - 03.2015
- Collaborated with customers to diagnose Lenovo hardware issues, provided step-by-step guidance on solutions, and implemented corrective actions to restore service and enhance system functionality
- Analyzed and optimized existing technical configurations, recommending and implementing modifications to boost overall system performance and reliability
- Served as a point of contact for corporate accounts, expertly addressing customer inquiries and managing technical escalations with a focus on resolution and satisfaction
- Led a team that achieved a 12% year-over-year increase in maintenance service contract renewals, driving customer retention and revenue growth
Education
Some College (No Degree) -
Emory University
Atlanta, GeorgiaSome College (No Degree) -
American Payroll Association
Skills
- Ceridian Dayforce
- UKG
- Workday
- iCIMS
- XML/SQL
- Power BI
- KPI Dashboards
- ODATA/API Integration
- Ad Hoc Reporting
- Benefits Administration
- Vendor Management
- Policy Configuration
Additional Information
Pursuit of Excellence Spotlight Award
Legrand, North America, 2023
Recognized for outstanding contributions to data engineering and leadership in HR Technology division
Effort that Inspires Award
Ultimate Software, 2015, 2016
Recognized for exceeding monthly productivity targets and exceptional customer satisfaction survey feedback
References
References available upon request.
Timeline
HRIS Analyst III
Legrand, North America
04.2023 - Current
Compensation & Benefits Specialist
Savista
01.2022 - 04.2023
Sr. Systems Administrator
The Intersect Group
02.2021 - 01.2022
HRIS Analyst
Eyesouth Partners
08.2019 - 01.2021
Customer Support Technical Specialist III
Ceridian HCM
11.2016 - 05.2019
Rapid Response Professional II
Ultimate Software
03.2015 - 11.2016
Technical Support Specialist
Computer Generated Solutions
10.2013 - 03.2015
Some College (No Degree) -
Emory University
Some College (No Degree) -
American Payroll Association
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