LaDonna Cotton
Cleburne,TX
Summary
I'm an accomplished professional with extensive experience in the hairstyling industry, specializing in precision hair cutting and exceptional customer service. Known for building strong client relationships and an ability to understand client needs and preferences—skills that translate well into sales. Proven track record of growing a loyal client base through personalized service, attention to detail, and a commitment to excellence. Ready to leverage hands-on experience in creating customer satisfaction and upselling products in a new sales role where client connection, rapport building, and solution-oriented communication are valued.
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Overview
25
25
years of professional experience
Work History
Hairstylist
The Werx Salon
Cleburne, Texas
07.2024 - Current
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Salesperson
Statewide Remodeling
Grapevine, Texas
09.2023 - 11.2023
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
Hairstylist
The Look Salon of Cleburne
Cleburne, Texas
10.2010 - 09.2023
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Hairstylist/Manager
Regis Hair Salon
Cleburne, Texas
12.1999 - 10.2010
- Provided leadership and supervision to a team of hairstylists.
- Maintained accurate records of staff performance, client feedback and inventory.
- Organized daily operations at the salon, including scheduling appointments and managing customer service inquiries.
Education
Cosmetology Operator - Cosmetology
Aladdin Beauty College
Hurst, TX02-1991
High School Diploma -
Cleburne High School
Cleburne05-1989
Skills
- Customer service expert
- Communication
- Advancing precision haircutting
- Adaptability and resilience
Timeline
Hairstylist
The Werx Salon
07.2024 - Current
Salesperson
Statewide Remodeling
09.2023 - 11.2023
Hairstylist
The Look Salon of Cleburne
10.2010 - 09.2023
Hairstylist/Manager
Regis Hair Salon
12.1999 - 10.2010
Cosmetology Operator - Cosmetology
Aladdin Beauty College
High School Diploma -
Cleburne High School