LaDonna Jefferson
Tulsa,OK
Summary
Compassionate Habilitation Training Specialist with expertise in developing and implementing individualized service plans for clients with developmental disabilities. Strengths include effective communication and interpersonal skills, deep understanding of basic psychology principles, and ability to adapt teaching methods according to the needs of each client. Previous roles involved enhancing quality of life, promoting independence, and ensuring safety and welfare of all clients served.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Goodwill industries
Tulsa, Oklahoma
12.2024 - 04.2025
- Kept informed about new products arriving at the store on a regular basis.
- Processed returned merchandise according to company policies.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
Cashier
Cox cash savers
Tulsa, OK
05.2024 - 12.2024
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Offered customers carry-out service at completion of transaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Dietary Aide
Rolling Hills Nursing Center
Catoosa, Oklahoma
01.2024 - 05.2024
- Refilled condiments, napkins and server workstations.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Set tables before patients arrived to maintain meal plan productivity.
- Followed dietary procedures in accordance with established policies.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Checked temperatures of hot food before serving it to patients and residents.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Operated kitchen equipment safely and efficiently.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Cleaned and sanitized kitchen equipment and surfaces.
- Assisted in the ordering, receiving, storage, and inventory of food items.
Order Picker
Amazon
Tulsa
06.2023 - 12.2023
- Maintained flexibility to rotate through different picking zones as required by management.
- Followed established procedures for receiving incoming shipments and verifying contents against purchase orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Packaged items with appropriate materials to prevent damage during shipping.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Mail Sorter
United Presort
Tulsa, Oklahoma
03.2023 - 06.2023
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Managed inventory levels by ordering supplies when needed.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Reported any malfunctioning of the machine to supervisors immediately.
Habilitation Training Specialist
Premier Community Services
Broken Arrow, Oklahoma
03.2018 - 01.2022
- Encouraged client participation in recreational activities within the community setting.
- Collaborated with multidisciplinary team members including family members to ensure quality care for all clients served.
- Provided support and training to clients in the areas of daily living skills, communication, socialization, mobility and behavior management.
- Maintained detailed records of all services provided to clients including progress notes and incident reports.
- Supported individuals with disabilities during medical appointments by providing transportation or other necessary accommodations.
- Helped individuals address disabilities and put together career plans.
- Documented and filed patient health reports and charts.
- Managed household errands and other essential duties.
Habilitation Training Specialist
Volunteer of America
Tulsa, OK
03.2015 - 03.2018
- Encouraged client participation in recreational activities within the community setting.
- Conducted assessments of individuals to determine their level of functioning, abilities and needs.
- Collaborated with multidisciplinary team members including family members to ensure quality care for all clients served.
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
Education
Pharmacy Technician - Pharmacy Technician
Tulsa Job Corps
Tulsa, OK05-2005
High School Diploma -
East Central High School
Tulsa, OK06-2004
Skills
- Client assessment
- Behavior management
- Record keeping
- Activity facilitation
- Daily living skills
- Reliability
Timeline
Retail Sales Associate
Goodwill industries
12.2024 - 04.2025
Cashier
Cox cash savers
05.2024 - 12.2024
Dietary Aide
Rolling Hills Nursing Center
01.2024 - 05.2024
Order Picker
Amazon
06.2023 - 12.2023
Mail Sorter
United Presort
03.2023 - 06.2023
Habilitation Training Specialist
Premier Community Services
03.2018 - 01.2022
Habilitation Training Specialist
Volunteer of America
03.2015 - 03.2018
Pharmacy Technician - Pharmacy Technician
Tulsa Job Corps
High School Diploma -
East Central High School