LaDonna Jones
Wharton,Texas
Summary
Position allowing for parlay of demonstrated organization, customer service, communication, and Data entry skills proven by many years of experience. Administrative support professional offering versatile office management skills and proficiency in Computer Office Programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Profile Motivated, dependable professional offering versatile office management skills and proficiency in Computer Office Programs. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent guidelines. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities without compromising quality. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Great people person skills.
Overview
19
19
years of professional experience
Work History
Paraprofessional Educator
Wharton Independent School District
07.2020 - Current
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Supervised students on field trips for safety and proper behavior in public settings.
- Maintained safety and security by overseeing students in recess environments.
- Assessed student social, emotional, and academic needs to plan goals appropriately.
Census Enumerator
US Census Bureau
04.2020 - 10.2020
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Attended team meetings to develop job knowledge.
- Leveraged smartphones to record information.
- Obtained updated contact information from all subjects and verified data for accuracy.
Rehabilitation Service Technician
Workforce Solutions
01.2008 - 12.2020
- Prepare monthly reports for billing purpose, ensuring full compliance with agency requirements and tight deadlines.
- Facilitate Conferences
- Author professional correspondence to customers and vendors.
- Communicate medical terminology to customers so they can better understand.
- Entering, modifying, retrieving sensitive information into electronic system and scheduling system.
- Scheduling clinical appointments.
- Provide customer service, and help customers with concerns to resolve resolutions.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Oversee front -office operations and provide impeccable customer service.
Worker I
Texas Department of Health and Human Service
01.2005 - 01.2007
- Interviewed applicants and explained scope of different available benefits.
- Assisted clients with accurate eligibility form, application and document completion.
- Resolved discrepancies with client applications to verify eligibility.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Facilitated information and resource exchanges with external agencies to progress client applications.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Processed and certified documents for accuracy and compliance with government regulations.
- Devised and implemented strategies to streamline eligibility verification processes.
Education
High School Diploma -
El Campo High School
El Campo, TXNo Degree - Social Work
Grand Canyon University
Phoenix, AZ12.2026
Skills
- Skills Summary
- Office Management
- Report Preparation
- Written Correspondence
- General Office Skills
- Computer Savvy
- Customer Service
- Scheduling
- Travel Coordination
- Purchase Order Billing
- Front-Office Operations
- Professional Presentations
- Activity Implementation
- Flexible Work Schedule
- Ability to collaborate and communicate with a wide range of medical clinicians
- Ability to independently set priorities and organize work to meet deadlines
- Process policies and regulations
- Ability to communicate effectively,, electronically,by phone, in person, and in writing with internal and external customers
- Ability to prepare reports
- Knowledgeable of medical technology
Timeline
Paraprofessional Educator
Wharton Independent School District
07.2020 - Current
Census Enumerator
US Census Bureau
04.2020 - 10.2020
Rehabilitation Service Technician
Workforce Solutions
01.2008 - 12.2020
Worker I
Texas Department of Health and Human Service
01.2005 - 01.2007
High School Diploma -
El Campo High School
No Degree - Social Work
Grand Canyon University
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