Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
LaDonna  Keen

LaDonna Keen

Doniphan,NE

Summary

I have worked for Walmart for 13 years. I am a dedicated hard working woman, used to be a professional woman. The store manager decided I was not as worthy as the other team members and instructed me I had to step down to hourly. I worked by the hour for over 5 years on overnights, I worked 8pm to 8am 4 days a week and off 3 same rotation every week. I needed a change after 13 years, I would love the opportunity to be a budtender.

I can be available 7 days a week 8am, to 11 pm. I do have a disabled husband and a 14 year old son I would like a couple weekends a month to spend time with them.

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.

Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.

Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Team Leader

Walmart
Hastings, Nebraska
11.2011 - 08.2024
  • Organized team efforts and assigned responsibilities to enhance project efficiency.
  • Created strategies to address team member conflicts.
  • Facilitated frequent assessments to gauge performance advances
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Ensured compliance with all safety regulations in the workplace.
  • Assisted with special projects as needed such as developing marketing campaigns or creating presentations.

Education

High School Diploma -

St Paul Jr Sr High School ,
St Paul Nebraska
05-1992

Skills

  • Shift Scheduling
  • Documentation And Reporting
  • Team Supervision
  • Coaching
  • Overtime Management
  • Work Planning
  • Mentoring
  • Technical Support
  • Employee Evaluation
  • Complaint resolution
  • Client Service
  • Quality Improvement
  • Cash Handling
  • Call Center Operations
  • Complex Problem-Solving
  • Flexible Schedule
  • Performance Improvement
  • Daily workflow improvement
  • Leading Team Meetings
  • Conflict Resolution
  • Performance Evaluations
  • Safety
  • Team assessment
  • Evaluating Employee Work
  • Safety processes and procedures
  • Account Management
  • Coaching and Mentoring
  • Overseeing Daily Activities
  • Expectation setting
  • People Management
  • Goal Setting
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Team Leader

Walmart
11.2011 - 08.2024

High School Diploma -

St Paul Jr Sr High School ,
LaDonna Keen