LaDonna Moore
Leesburg,GA
Summary
Well-regarded Senior Advisor highly effective at analyzing data and trends to make timely, useful and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage 8 years' experience to take on new position with Delta.
Surpasses responsibilities as Leader offering guidance to senior citizens on any level Communicates with seniors while maintaining thoughtful and respectful awareness of life stage. Advocates on behalf of seniors from start to finish in advisory capacity.
Versatile Senior Advisor skilled at identifying key issues and developing effective solutions. Bringing excellent service and skills developed over 8-year career.
Knowledgeable Senior Advisor bringing 8 years of retail and problem solving experience. Adept at breaking down complex issues into relatable parts to inform great leaders. Exceptional problem-solver and planner with deep understanding of communication with people.
Overview
15
15
years of professional experience
Work History
Senior Advisor, ITunes Media Service
Kelly Connect Services
Detriot, Michigan
06.2015 - Current
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and commit to building successful company.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Earned accreditation and certification as senior advisor.
- Work with resolving issues with people accounts and their services for apple when lower level advisor cant assist customer.
- Help customer fix their iPhones.
- Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients
Substitute Teacher, K-12
Lee County School District
Leesburg, Georgia
08.2012 - 08.2018
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Organized lesson plans using teaching software for long-term interim assignments.
- Administered standardized assessments with strict requirements and documented information in permanent records.
- Assigned, explained and graded homework.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Worked with principal's office on disciplinary and safety issues.
- Administered and graded tests and quizzes and reported performance to primary teacher.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
- Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
- Integrated existing and new technology into classroom to help provide creative and fun learning environment.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Upheld classroom routines to support student environments and maintain consistent schedules
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping
Detention Officer
Dougherty County Sheriff Department
Dougherty, Georgia
08.2010 - 10.2012
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing and physical well-being of inmates.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Regularly conducted security and sanitation checks.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Supervised and controlled behavior of 800 inmates.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Processed inmates by taking photographs and fingerprints.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Processed visitors and attorneys arriving to see prisoners.
- Verified identification using specialized databases and methods such as fingerprinting.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Searched building and grounds, living quarters and work areas for contraband.
- Completed dorm sanitation and maintenance checks and reported results to management.
- Restrained juvenile inmates when disturbances required physical intervention.
- Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
- Supervised and directed juvenile movement during various activities on and off campus.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety
- Took custody of prisoners from arresting officers to begin processing into detention facility
- Supervised and controlled behavior of 800 inmates
Education
Associate of Applied Science - Logistics Management
Albany Technical College
Albany, GA05.2023
Associate of Applied Science - Criminal Justice
Albany Technical College
Albany, GA05.2021
Skills
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- Microsoft Office
- Active Listening
- Good listening skills
- Decision Making
- Responsible
- MS Office
- Teambuilding
- Leadership
- Relationship building
- Computer Software Proficiency
Timeline
Senior Advisor, ITunes Media Service
Kelly Connect Services
06.2015 - Current
Substitute Teacher, K-12
Lee County School District
08.2012 - 08.2018
Detention Officer
Dougherty County Sheriff Department
08.2010 - 10.2012
Associate of Applied Science - Logistics Management
Albany Technical College
Associate of Applied Science - Criminal Justice
Albany Technical College
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