Summary
Overview
Work History
Education
Skills
Timeline
Generic

LA Donna Rhodes

Detroit,MI

Summary

Accomplished Assistant Manager at Angels Place, adept in expense management and staff training, significantly improved housekeeping practices and productivity. Leveraged decision-making capabilities and cleaning proficiency to enhance operational efficiency and safety, fostering a cohesive team environment. Demonstrated excellence in health and safety regulations, contributing to a results-driven workplace.

Overview

15
15
years of professional experience

Work History

Assistant Manager

Angels Place
04.2023 - Current
  • Assisted residents with daily hygiene and living tasks.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Oversaw budget to manage expenditures and control costs.

CNA

Beaumont Hospital
05.2021 - 08.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Direct Care Worker

Special Tree Rehabilitation
04.2018 - 04.2021
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Documented vitals, behaviors, and medications in client medical records.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Remained alert to problems or health issues of clients and competently responded.
  • Transported clients to medical and dental appointments to provide support.

Front Desk/ Secruity/ Housekeeping

TownePlace Suites by Marriott
01.2015 - 06.2018


  • Responded to requests from patrons for linens and toiletries.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected room deposits, fees, and payments.
  • Completed late check-ins and directed guests to rooms and facilities.

Sales Associate

Walmart
02.2010 - 03.2015
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Murray Wright High School
Detroit, MI
05.1998

Skills

  • Employee Performance Evaluations
  • Employee Scheduling
  • Decision-making capabilities
  • Health and Safety Regulations
  • Expense Management
  • Activities scheduling
  • Calendar Management
  • Safety Management
  • First Aid Training
  • Staff Training
  • Transportation Arrangements
  • Cleaning proficiency

Timeline

Assistant Manager

Angels Place
04.2023 - Current

CNA

Beaumont Hospital
05.2021 - 08.2022

Direct Care Worker

Special Tree Rehabilitation
04.2018 - 04.2021

Front Desk/ Secruity/ Housekeeping

TownePlace Suites by Marriott
01.2015 - 06.2018

Sales Associate

Walmart
02.2010 - 03.2015

High School Diploma -

Murray Wright High School

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LA Donna Rhodes