Summary
Overview
Work History
Education
Skills
Timeline
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Ladonna Riley

McDonough,GA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

12
12
years of professional experience

Work History

Office Administrative Assistant

Pacesetters Personnel Services
03.2016 - 07.2023
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Overnight Stock Associate

Pacesetters Personnel Services/Walmart
07.2014 - 02.2016
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Unloaded arriving product stock and moved to store display areas.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Maintained neat, organized stockroom free of hazards.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.

Shift Leader

Sally's Beauty Supply
03.2012 - 04.2014
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.

Cash Office Assistant

TJ MAXX
07.2011 - 02.2012
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.

Education

High School Diploma -

Woodham High School
Pensacola, FL

Associate of Arts - General Studies

Pensacola State College
Pensacola, FL

Bachelor of Science - Criminal Justice

Troy University
Troy, AL

Skills

  • Spreadsheet Development
  • Transit Planning
  • Office Supplies and Inventory
  • Schedule Management
  • Billing and Invoicing
  • Database Administration
  • Money Handling
  • Stocking and Replenishing
  • Team Leadership
  • Account Management
  • Critical Thinking
  • Problem-Solving Ability

Timeline

Office Administrative Assistant

Pacesetters Personnel Services
03.2016 - 07.2023

Overnight Stock Associate

Pacesetters Personnel Services/Walmart
07.2014 - 02.2016

Shift Leader

Sally's Beauty Supply
03.2012 - 04.2014

Cash Office Assistant

TJ MAXX
07.2011 - 02.2012

High School Diploma -

Woodham High School

Associate of Arts - General Studies

Pensacola State College

Bachelor of Science - Criminal Justice

Troy University

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Ladonna Riley