Summary
Overview
Work History
Skills
Resume - Sections
Timeline
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LaDonna Russell

Alexander City,AL

Summary

Committed medical assistant intern with practical experience in patient care, medical procedures and health administration. Skilled in building strong relationships with patients, maintaining patient confidentiality and adhering to professional ethics. Demonstrated ability to make positive impacts in previous roles by streamlining processes, ensuring smooth operations and improving overall patient satisfaction.

Overview

11
11
years of professional experience

Work History

Medical Assistant Intern

Ivy Creek Urgent Care Wetumpka
Wetumpka , AL
07.2024 - Current
  • Prepared examination rooms with necessary instruments and supplies.
  • Provided emotional support to families dealing with illnesses or disabilities.
  • Assisted physicians with examinations and procedures.
  • Observed symptoms exhibited by patients during office visits; reported changes in condition to supervising healthcare provider.
  • Educated patients on health-related topics and provided instruction on medication usage as directed by a physician.
  • Coordinated referrals to specialists when appropriate.
  • Ensured HIPAA compliance by maintaining confidentiality of patient information.
  • Assisted in minor surgical procedures such as suturing wounds or removing stitches under direct supervision of a doctor.
  • Managed inventory of medical supplies and equipment; ordered new items when needed.
  • Compiled data for reports related to patient visits, treatments, medications, test results.
  • Administered injections or medications as prescribed by a physician or nurse practitioner.
  • Supported the clinical team in delivering quality patient care through efficient workflow processes.
  • Ordered laboratory tests and scheduled appointments for patients.
  • Performed patient intake duties, including taking vital signs and medical histories.
  • Maintained accurate records of patient care services in accordance with established policies and procedures.
  • Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
  • Collected specimens for lab testing and performed basic laboratory tests under supervision of physician or medical technologist.
  • Developed efficient filing system, decreasing patient chart retrieval time.
  • Protected confidentiality of patient care information and treatments to prevent data breaches.
  • Prepared clinic's patient records and implemented updates whenever data changed.
  • Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Charted all patient services in records with high accuracy.
  • Escorted patients to examination rooms and prepared for physician exams.
  • Corresponded with patients through phone, fax, email, and in person to schedule appointments and answer inquiries.
  • Performed routine dip stick, vision and hearing tests.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Escorted patients to examination rooms and documented medical histories.
  • Monitored patient stability by checking vital signs and weight.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.

Cashier

Walmart
Alexander City, AL
06.2023 - 06.2024
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Ensured compliance with all safety regulations within the store environment.

Certified Nursing Assistant

Chapman's Healthcare
Alexander City, AL
05.2021 - 06.2022
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Observed patients for any changes in their physical or mental condition.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Provided emotional support to patients and families during difficult times.

Certified Nurse Assistant

Bill Nichols Veteran's Home
Alexander City, AL
10.2015 - 02.2017
  • Provide physical support to assist veterans to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
  • Gather information from nurses, or physicians about patient condition, treatment plans, or appropriate activities
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
  • Document or otherwise report observations of veterans' behavior, complaints, or physical symptoms to nurses
  • Communicate with veterans to ascertain feelings or need for assistance or social and emotional support
  • Experience with: Hydraulic patient lifts.

Certified Nurse Assistant

Adam's Nursing Home
Alexander City, AL
07.2015 - 10.2015
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support
  • Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds
  • Experience with: Hydraulic patient lifts.

Assembler

SL Alabama
Alexander City, AL
11.2014 - 01.2015
  • Assembled headlamps for automobiles
  • Forward parts to be completely assembled and packaged
  • Evaluated quality of materials of headlamps.

Cashier

Walmart
Alexander City, AL
02.2014 - 06.2014
  • Operated cash register in a department store
  • Processed debit and credit cards, accepted cash for payment.

Skills

  • Medical Billing
  • Inventory Management
  • Patient Care Coordination
  • Medical Transcription
  • Immunization Administration
  • Specimen Collection
  • Maintaining confidentiality
  • Compassionate communication
  • Patient Care
  • Toileting assistance
  • Complex Problem-Solving
  • Feeding Assistance
  • Basic Life Support
  • Compassion and Empathy
  • Medical terminology knowledge
  • Infection control procedures
  • Monitoring fluids
  • Patient Lifting
  • Vital signs monitoring
  • Mobility Assistance
  • Electronic Charting
  • Patient-focused care
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Planning and Coordination
  • First Aid/CPR
  • Training and Development

Resume - Sections

  • Certified Nurse Assistant, Bill Nichols Veteran's Home, Alexander City, AL, 10/2015-02/2017, Provide physical support to assist veterans to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising, Gather information from nurses, or physicians about patient condition, treatment plans, or appropriate activities, Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff, Document or otherwise report observations of veterans' behavior, complaints, or physical symptoms to nurses, Communicate with veterans to ascertain feelings or need for assistance or social and emotional support, Hydraulic patient lifts
  • Certified Nurse Assistant, Adam's Nursing Home, Alexander City, AL, 07/2015-10/2015, Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising, Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities, Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff, Communicate with patients to ascertain feelings or need for assistance or social and emotional support, Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds, Hydraulic patient lifts
  • Assembler, SL Alabama, Alexander City, AL, 11/2014-01/2015, Assembled headlamps for automobiles, Forward parts to be completely assembled and packaged, Evaluated quality of materials of headlamps
  • Cashier, Walmart, Alexander City, AL, 02/2014-06/2014, Operated cash register in a department store, Processed debit and credit cards, accepted cash for payment

Timeline

Medical Assistant Intern

Ivy Creek Urgent Care Wetumpka
07.2024 - Current

Cashier

Walmart
06.2023 - 06.2024

Certified Nursing Assistant

Chapman's Healthcare
05.2021 - 06.2022

Certified Nurse Assistant

Bill Nichols Veteran's Home
10.2015 - 02.2017

Certified Nurse Assistant

Adam's Nursing Home
07.2015 - 10.2015

Assembler

SL Alabama
11.2014 - 01.2015

Cashier

Walmart
02.2014 - 06.2014

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LaDonna Russell