LaDonna Wood
Kansas City,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
City Letter Carrier
United States Post Office
Lenexa, KS
10.1990 - 12.2016
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
Secretary to the General Manager
Commercial Claims Inc.
Kansas City, KS
04.1984 - 10.1990
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Coordinated travel arrangements for the General Manager, resulting in seamless business trips with minimal disruptions.
- Provided excellent customer service to clients by addressing inquiries promptly and professionally.
- Answered high volume of phone calls and email inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
Education
High School Diploma -
Westport High School
Kansas City, MO05.1974
Skills
- Efficient Delivery
- Reliability
- Safe Driving
- Punctuality
- Attention to Detail
- Sorting Accuracy
- Organizational Skills
- Mail Sorting
Timeline
City Letter Carrier
United States Post Office
10.1990 - 12.2016
Secretary to the General Manager
Commercial Claims Inc.
04.1984 - 10.1990
High School Diploma -
Westport High School