LaDonna Wood
Kansas City,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
City Letter Carrier
United States Post Office
10.1990 - 12.2016
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
Secretary to the General Manager
Commercial Claims Inc.
04.1984 - 10.1990
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Coordinated travel arrangements for the General Manager, resulting in seamless business trips with minimal disruptions.
- Provided excellent customer service to clients by addressing inquiries promptly and professionally.
- Answered high volume of phone calls and email inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
Education
High School Diploma -
Westport High School
Kansas City, MO05.1974
Skills
- Efficient Delivery
- Reliability
- Safe Driving
- Punctuality
- Attention to Detail
- Sorting Accuracy
- Organizational Skills
- Mail Sorting
Timeline
City Letter Carrier
United States Post Office
10.1990 - 12.2016
Secretary to the General Manager
Commercial Claims Inc.
04.1984 - 10.1990
High School Diploma -
Westport High School