Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaDonna Zumwalt

Granbury,TX

Summary

Hardworking, dependable and passionate job seeker. Detail-oriented team player with strong organizational skills. Ability to handle and manage multiple priorities and projects with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, self motivated, willingness to take on added responsibilities to meet team and company goals.

Overview

31
31
years of professional experience

Work History

President LGHOA

LGHOA
08.2023 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.

Certified Notary Public

Self Employed
01.2022 - Current
  • Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
  • Checked documents for accuracy and correct signing before notarizing.
  • Checked documents and identifying credentials for all parties.
  • Updated journal with names and dates for permanent record.
  • Checked client identification to maintain compliance with state legal requirements.
  • Certified and attested power of attorney documents, acknowledgements and deeds.
  • Examined documents for accuracy, completion and compliance before notarizing.
  • Met with clients at their home to witness signings.
  • Provided guidance to customers to facilitate completion of notarial documents.
  • Executed notarial affidavits in accordance with applicable laws.
  • Set up and managed appointments for client notary services.
  • Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
  • Proofread and edited documents for accuracy and grammar.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Developed and implemented strategies to streamline office operations.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Followed detailed directions from management / LGHOA Board of Directors to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Volunteered to help in LGHOA Community special projects.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Trained and supervised employees on office policies and procedures.
  • Managed data and correspondence to secure information for LGHOA.
  • Served as corporate liaison for LGHOA.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Volunteer

LGHOA
09.2021 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Coordinated and managed volunteer activities for community service projects.

Office Manager/Administrative Assistant

LGHOA
09.2021 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted development and implementation of new administrative procedures.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for LGHOA files and properties and issued permits.
  • Created and maintained detailed administrative processes and procedures for efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Interacted with Title Companies, Realtors, Contractors, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients,Title Companies, Realtors, contractors and LGHOA Board of Directors maintained effective lines of communication.
  • Supported LGHOA Board Directors by managing budgets, scheduling appointments and organizing itinerary.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Notarized Documents,Data Entry for LGHOA and Clients Accounts,Recorded Documents, Permits,Resale Certificates / O.A. Info, transfers, AMA Dues, handled LGHOA restrictions/ violations ,Fees on properties / Lots for accounts and files.
  • Performed research to collect and record industry data.
  • Surpassed team goals by partnering with LGHOA Board Directors to implement best practices and protocols.

Hairstylist

Self-employed
05.1992 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Counted and documented opening and closing cash amounts daily.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Answered phone calls and emails to schedule client appointments.
  • Developed loyal following of clients by providing high-quality services.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained regular client list and successfully handled walk-in customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Doctor's Assistant

Dr. Mike Stroud ,Dermatology
03.1996 - 08.1997
  • Referred to and consulted with physicians and other healthcare providers on patient care.
  • Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
  • Educated patients on variety of infectious disease issues, nutrition, obesity, and smoking cessation to improve overall health and wellness.
  • Conducted physical examinations to assess patients' health and current condition for optimal treatment.
  • Assisted physicians during surgeries and other medical procedures to treat patients appropriately and safely.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Prepared lab specimens for diagnostic evaluation.

Education

C N A And Phlebotomy Certificate -

Legacy Healthcare Careers
North Richland Hills, TX
07.2023

High School Diploma -

Peaster High School
Peaster, TX
05.1992

Skills

  • Company Representation
  • Notaries
  • Document processing
  • Data Entry
  • Customer Service
  • Office Management
  • Administrative Assistant
  • Accounts Receivable & Billing
  • Research
  • MS Office / Excel / QuickBooks
  • Self-Motivated

Timeline

President LGHOA

LGHOA
08.2023 - Current

Certified Notary Public

Self Employed
01.2022 - Current

Volunteer

LGHOA
09.2021 - Current

Office Manager/Administrative Assistant

LGHOA
09.2021 - 08.2023

Doctor's Assistant

Dr. Mike Stroud ,Dermatology
03.1996 - 08.1997

Hairstylist

Self-employed
05.1992 - Current

C N A And Phlebotomy Certificate -

Legacy Healthcare Careers

High School Diploma -

Peaster High School

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LaDonna Zumwalt