Ladra Sabb

• Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Rotated merchandise and displays to feature new products and promotions.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Maximized sales by creating innovative visual merchandising displays and store layouts.

• Approved regular payroll submissions for employees.
• Supervised guests at front counter, answering questions regarding products.
• Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
• Managed phone calls, and emails on a daily basis.
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• Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
• Coordinated and implemented special events for volunteer service appreciation.
• Managed and tracked volunteer hours and progress to support accurate documentation.
• Completed bi-weekly payroll for 4 employees.