Ladrea Pope
Winston-Salem,NC
Summary
Experienced facilities cleaning professional with solid history working at buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash, and protected against infestations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Janitorial Specialist
Budd Group / RJ Reynolds
Winston-Salem, NC
11.2023 - Current
- Removed trash from office spaces, break rooms, public areas, restrooms and other designated areas.
- Restocked paper products in restrooms and other areas of the facility as needed.
- Disinfected doorknobs, handrails and other high contact surfaces regularly.
- Performed routine maintenance duties such as sweeping and mopping floors, vacuuming carpets, dusting furniture and fixtures.
- Monitored inventory of janitorial supplies to ensure adequate stock is available at all times.
- Responded to emergency spills or messes in a timely manner.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
Janitorial Specialist
Budd Group
Winston-Salem, NC
08.2023 - 11.2023
- Removed trash from office spaces, break rooms, public areas, restrooms and other designated areas.
- Restocked paper products in restrooms and other areas of the facility as needed.
- Replenished consumable items such as soap dispensers in bathrooms and kitchens.
- Disinfected doorknobs, handrails and other high contact surfaces regularly.
- Reported any damages or issues encountered while performing duties to supervisor immediately.
- Performed routine maintenance duties such as sweeping and mopping floors, vacuuming carpets, dusting furniture and fixtures.
Cashier
Sheetz
Winston-Salem, NC
02.2022 - 12.2022
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
Walmart
Winston-Salem, NC
01.2021 - 02.2022
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
Education
High School Diploma -
North Forsyth High School
Winston-Salem, NC05-2023
Skills
- Safe Chemical Disposal
- Client Communication
- Inventory Management
- Customer Service
- Customer service-focused
- Problem-Solving
- Hazardous Chemicals Handling
- Policy and Procedure Enforcement
- Excellent communication skills
- Communication abilities
Timeline
Janitorial Specialist
Budd Group / RJ Reynolds
11.2023 - Current
Janitorial Specialist
Budd Group
08.2023 - 11.2023
Cashier
Sheetz
02.2022 - 12.2022
Cashier
Walmart
01.2021 - 02.2022
High School Diploma -
North Forsyth High School
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