Ladrika Littlejohn
Anderson,SC
Summary
I am looking for a position where I will be able to maximize my experience in a challenging environment. I am skilled in administrative support, operational, consumer relations, planning and scheduling. With many years of professional experience I am eager to meet the challenges in a growing company.
Overview
16
16
years of professional experience
Work History
OFFICE ASSISTANT
09.2021 - Current
- Support manager with office duties, such as filing, managing expense reports, ordering supplies, & preparing documents
- Checking patients in and verifying insurance
- Scheduling appointments and handling patient requests
- Assist with hiring and onboarding new hires
- Handle client inquiries, direct calls appropriately, while creating a comfortable client experience
- Manage office calendars by assuring appointments are created and organized correctly
- Preparing evaluation appointments
- Handle registration for HIPPA compliance & consent form
- Assist with patient goals and scheduling
- Entered up to 150 claims per day, ensuring 100% accuracy.
PATIENT SERVICE REPRESENTATIVE
12.2020 - 09.2021
- Process insurance claims including Medicaid/Medicare
- Checking patients in and verifying insurance
- Chart preparing for daily appointments
- Scheduling appointments and canceling appointments
- Answering phone calls and responding to patients concerns
- Assisting with workers comp patients
- Checking insurance payment for accuracy and compliance.
MEDICAL BILLING & CODING SPECIALIST
05.2020 - 10.2020
- Billing services for Medicare, Medicaid, & commercial insurance
- Resolve outstanding accounts receivables
- Review delinquent accounts and call for collection purposes
- Participate in reconciliation process including client contact and follow-up, discrepancy research, and resolution.
INVENTORY CONTROL SPECIALIST
07.2016 - 05.2020
- Maintain inventory counts each day with accurate reports
- Unloaded shipments and checked merchandise
- Audited and corrected discrepancies in inventory numbers
- Led quality assurance initiatives that reduced work downtime
- Completed daily cycle counts to maintain accuracy of records.
PARAPROFESSIONAL
08.2015 - 07.2016
- Facilitated group sessions and provided one-on-one support
- Prepared reports for parent-teacher conferences
- Maintained safety and security of all youth under care
- Executed activities to promote learning and development skills
- Addressed behavior & learning issues and documented results.
COMMUNITY SITE DIRECTOR
07.2008 - 10.2015
- Assisted customers with memberships by answering questions, responding to inquiries and handling telephone requests and payments
- Responsible for payroll processing, accounts payables, and accurate payment posting
- Developed new process for employee evaluation, which resulted in performance improvements
- Coordinated schedules and team assignments
- Maintained facility compliance with applicable laws and standards
- Recruited, selected and retained quality administrators, teachers and support staff
- Worked with engineering, manufacturing and corporate accounting to verify that quality standards
Education
MEDICAL BILLING & CODING -
ALTIERUS CAREER COLLEGE
05.2020
BS IN BUSINESS ADMINISTRATION & MARKETING -
BAUDER COLLEGE
01.2002
Skills
- Data Entry
- Database Management
- Payroll Processing
- Scheduling
- Inventory Management
- Business Administration
- Office Administration
- Customer Service
- Medical Terminology
- Schedule Management
Skills And Characteristics
- Strong interpersonal & communication skills
- MS Office Suite
- Ability to work collaboratively as part of a team
- Problem Solving
- Leadership
- Excellent Organizational skills
Hobbies and Interests
- Director of dance ministry
- Traveling
- Working with children with Autism
Timeline
OFFICE ASSISTANT
09.2021 - Current
PATIENT SERVICE REPRESENTATIVE
12.2020 - 09.2021
MEDICAL BILLING & CODING SPECIALIST
05.2020 - 10.2020
INVENTORY CONTROL SPECIALIST
07.2016 - 05.2020
PARAPROFESSIONAL
08.2015 - 07.2016
COMMUNITY SITE DIRECTOR
07.2008 - 10.2015
MEDICAL BILLING & CODING -
ALTIERUS CAREER COLLEGE
BS IN BUSINESS ADMINISTRATION & MARKETING -
BAUDER COLLEGE