Lady Graham
Alexandria,VA
Summary
Skilled in maintaining HRIS systems, and ensuring compliance with employment regulations. A dedicated HR Manager with over ten years of experience managing employee relations, training programs, and talent acquisition. Adept at fostering positive work environments, and ensuring compliance with employment laws.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Manager
The Eaton DC Hotel
Washington, DC
07.2023 - 04.2025
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Conducted background checks and reference checks of prospective employees.
- Organized team building activities to foster collaboration among staff members.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Identified, screened and interviewed potential employees.
- Maintained employee records in accordance with company policy and applicable legal requirements.
HR Office Manager
The Poppy Hotel Boutique
Georgetown, DC
01.2022 - 06.2023
- Managed recruitment process from job postings to interviewing candidates to making offers of employment.
- Assisted in developing effective performance review processes for employees.
- Maintained relationships with external vendors providing services such as background checks or payroll processing.
- Monitored employee satisfaction levels through regular feedback sessions or surveys.
- Participated in budget planning activities related to human resources department expenses.
- Provided guidance to managers regarding disciplinary actions when necessary.
Assistant Director of Human Resources
Comfort inn Pentagon
Arlington, VA
03.2019 - 01.2020
- Coordinated performance evaluation process for employees and developed individualized development plans for each team member.
- Ensured compliance with state and federal employment laws.
- Provided oversight and guidance to subordinate staff members in the Human Resources Department.
- Analyzed data trends related to labor costs, turnover rates, absenteeism levels.
- Organized training sessions for staff on topics such as safety protocols, harassment prevention, customer service.
HR Coordinator
Hotel Pentagon
Arlington, VA
01.2017 - 02.2019
- Generated monthly reports regarding employee absences and tardiness.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
- Collaborated with management team to design effective compensation plans that meet organizational objectives.
- Scheduled meetings between supervisors and employees for performance appraisals or disciplinary action.
- Maintained employee records in accordance with legal requirements and company policy.
- Conducted exit interviews to identify areas of improvement within the organization.
HR Intern
Westin Hotel
Alexandria, VA
08.2014 - 12.2016
- Coordinated training sessions for new staff members and existing employees.
- Analyzed resumes to assess qualifications for open positions.
- Organized events such as orientations, training sessions, benefits fairs.
- Organized and stored employment forms and information.
- Hired employees and processed hiring-related paperwork.
Education
MBA - Human Resources Development
Georgetown University
Washington, DC10-2017
Bachelor of Arts - Hospitality And Tourism Management
University of Caribe
D.R.Skills
- Recruitment strategies
- Onboarding processes
- Performance management
- Compensation planning
- Conflict resolution
- Talent management
- Employee relations
- Payroll administration
- Training and mentoring
- Onboarding and orientation
- Human resources operations
- Interpersonal skills
- Team building
- Communication skills
- Problem solving
Certification
- Certified Professional Human Resources (PHR) 2014, HR Certification Institute.
- Behavioral Interviewing Certification (03/2016) KeenAligment- A Leader in Cultural Alignment Consulting.
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Human Resources Manager
The Eaton DC Hotel
07.2023 - 04.2025
HR Office Manager
The Poppy Hotel Boutique
01.2022 - 06.2023
Assistant Director of Human Resources
Comfort inn Pentagon
03.2019 - 01.2020
HR Coordinator
Hotel Pentagon
01.2017 - 02.2019
HR Intern
Westin Hotel
08.2014 - 12.2016
MBA - Human Resources Development
Georgetown University
Bachelor of Arts - Hospitality And Tourism Management
University of Caribe
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