Lady Olivo

• Increased occupancy by implementing innovative marketing strategies and online advertising initiatives.
• Managed leasing agreements and conducted background checks on prospective tenants.
• Resolved tenant complaints swiftly using conflict resolution skills and comprehensive knowledge of leases.
• Coordinated property tours, encouraging applications from interested prospective tenants.
• Oversaw tenant relations to promote satisfaction and streamline service delivery.
• Scheduled regular maintenance and coordinated repairs for rental units.
• Maintained compliance with local housing codes, ensuring adherence to regulations.
• Prepared detailed budgets and financial reports to track property performance.
• Participated in community events related to leasing activities or tenant relations.
• Conducted informative and personalized tours, resulting in new leases.
• Resolved tenant complaints promptly and professionally.
• Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

.

• Enhanced patient care by performing accurate and efficient diagnostic testing in ophthalmology procedures.
• Applied eye medications and drops to dilate pupils in preparation for examinations.
• Measured intraocular pressure using Goldman and Tonopen tonometry process.
• Increased diagnostic accuracy by calibrating and maintaining specialized ophthalmic equipment according to manufacturer guidelines.
• Provided exceptional customer service, addressing patient concerns promptly and professionally during visits.
• Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation
• Maintained a sterile environment for surgical procedures, reducing the risk of infection and ensuring patient safety.
• Conducted corneal pachymetry as screening for Keratoconus, LRI surgery, and glaucoma.
• Educated patients on proper eye care techniques, resulting in improved overall ocular health outcomes.
• Used Lensometer to measure and record lens power of existing prescriptive spectacles.
• Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
• Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.

• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
• Conducted thorough market research to stay informed of current trends and competitor offerings.
• Verified tenant incomes and other information before accepting lease applications.
• Responded to requests and scheduled appointments for property showings.
• Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.

• Gave information about area attractions and provided directions.
• Booked appointments, accepted payments and answered guest questions.
• Trained junior team members in customer service strategies and property policies.
• Confirmed arrival and departure times for guests.
• Resolved complaints regarding housekeeping and room service.
• Prepared sign-in sheets, name tags and other documents for events.
• Checked guests into and out of hotel.