LADY SANDOVAL
Kissimmee,FL
Summary
Dynamic customer service professional with extensive experience at Walt Disney World Resort, excelling in customer relationship management and effective communication. Proven ability to resolve complaints and drive sales development, leveraging strong teamwork and multitasking skills to enhance customer satisfaction and loyalty. Committed to delivering exceptional service and support.
Overview
8
8
years of professional experience
Work History
SALE REAL STATE
BROKER LA ROSA REALTY
ORLANDO, FL
07.2024 - Current
Customer Service Representative
Walt Disney World Resort
orlando, FL
07.2023 - Current
- Resolved customer complaints by providing effective solutions and support.
Online Sales Representative
AMAZON/WALMART ONLINE
Kissimmee, Florida
01.2019 - Current
CUSTOMER SERVICE
Amazon
ORLANDO, FL
01.2020 - 01.2021
PADDLEFISH RESTAURANTS
Compass Group Management
ORLANDO, FL
Call Center Sales Representative
IKE ASITENCIA
Bogota, COLOMBIA
01.2018 - 01.2020
Education
Bachelor of Science -
EL GRAN ABORIGEN
VENEZUELASome College (No Degree) - PUBLICIDAD Y MERCADEO
ISUM
CARACASLICENCIA - REAL STATE
LIC REAL STATE FLORIDA
FLORIDA4 YEARS - ODONTOLOGIA
ODONTOLOGIA
CARACASSkills
- Customer Service
- Teamwork and Collaboration
- Multitasking and Prioritization
- Time Management
- Product and service knowledge
- Customer needs assessment
- Sales Closing
- Sales Development
- Team Member Motivation
- Customer relationship management
- Effective communication
- Call center experience
- Receiving support
Languages
Spanish
Professional
English
Professional
Timeline
SALE REAL STATE
BROKER LA ROSA REALTY
07.2024 - Current
Customer Service Representative
Walt Disney World Resort
07.2023 - Current
CUSTOMER SERVICE
Amazon
01.2020 - 01.2021
Online Sales Representative
AMAZON/WALMART ONLINE
01.2019 - Current
Call Center Sales Representative
IKE ASITENCIA
01.2018 - 01.2020
PADDLEFISH RESTAURANTS
Compass Group Management
Bachelor of Science -
EL GRAN ABORIGEN
Some College (No Degree) - PUBLICIDAD Y MERCADEO
ISUM
LICENCIA - REAL STATE
LIC REAL STATE FLORIDA
4 YEARS - ODONTOLOGIA
ODONTOLOGIA
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