Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LADY ANNE TAGUPA

Las Vegas,NV

Summary

-Diligent caregiver with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.

-Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely transport members. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.

-Solid background in medical billing processes. Adept at managing patient accounts and ensuring accurate claim submissions. Demonstrated analytical skills and attention to detail in resolving billing discrepancies and communicating with insurance companies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

NEMT DISPATCHER

TAGUPA TRANSPORT LLC
08.2023 - Current
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Scheduled and organized transport routes.
  • Managed customer accounts and invoicing.

CAREGIVER in a HOME SETTING (CCFFH)

Self-employeed
01.2021 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Optimized meal planning according to dietary requirements, promoting healthy eating habits for improved health outcomes.
  • Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
  • Documented vitals, behaviors, and medications in client medical records.
  • Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.

Medical Insurance Biller

UHC
05.2023 - 11.2024
  • Boosted customer satisfaction through professional handling of patient inquiries regarding billing matters and insurance coverage.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Ensured timely reimbursement for services by submitting clean claims to insurance carriers promptly.
  • Verified insurance of patients to determine eligibility.

Education

CERTIFIED NURSE AIDE

HEALTHCARE SCHOOL OF HAWAII
AIEA HAWAII
12-2020

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Elderly care
  • Multitasking and organization
  • Compassionate care
  • Dementia care
  • HIPAA compliance awareness
  • Continuous learning attitude
  • Billing codes
  • Teamwork

Certification

  • CPR/AED Certification
  • Certified Nursing Assistant (CNA)

Timeline

NEMT DISPATCHER

TAGUPA TRANSPORT LLC
08.2023 - Current

Medical Insurance Biller

UHC
05.2023 - 11.2024

CAREGIVER in a HOME SETTING (CCFFH)

Self-employeed
01.2021 - Current

CERTIFIED NURSE AIDE

HEALTHCARE SCHOOL OF HAWAII
LADY ANNE TAGUPA