Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Work Availability
Accomplishments
Affiliations
Work Preference
SoftwareEngineer
Lady S. Ortiz

Lady S. Ortiz

Lantana,FL

Summary

Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

Realtor

Re/max Prestige Realty
06.2018 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Compared recently sold area properties to determine competitive market prices.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Negotiated contracts with buyers and sellers to maximize customer savings.

Business Manager

Aaron Strassman
11.2019 - 10.2023
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Assisted with hiring process and training of new employees.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
  • Led company-wide digital transformation efforts, resulting in increased efficiency across all departments.
  • Improved business profits through innovative cost containment and revenue generation techniques.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Gold Coast School
Lantana, Fl

Associate of Arts -

Palm Beach State College
Lake Worth, FL

Skills

  • Client Relations
  • Contract Negotiation
  • Market Research
  • Social Media Marketing
  • Buyer representation competence
  • Leasing and sales
  • Property Research
  • Home staging proficiency
  • Multilingual Communication
  • Property tours and inspections
  • Contract Preparation
  • Comparative market analysis
  • Active [State Name] Real Estate License
  • Lead Follow Up
  • House showings
  • MLS expert
  • Buyer contracts
  • Proficient in Microsoft Office
  • Home inspections
  • Fluent in [Language]
  • Property Information Filing
  • Buyer and Seller Representation
  • Property Marketing

Certification

  • Property Inspections for Real Estate
  • Selling
  • Basics of the VA Home Loan Guaranty Program
  • Ethics and Business Practices
  • FlexMLS

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Business Manager

Aaron Strassman
11.2019 - 10.2023

Realtor

Re/max Prestige Realty
06.2018 - Current

Gold Coast School

Associate of Arts -

Palm Beach State College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

I sold about more than 20 Houses in Florida, Rents around 18 Properties in the pass 5 years as a Realtor.

I managements during 9 years Business Stores increased the profits.

  • Won the 2019-2023 Executive Real Estate Agent Award.
  • Generated $3-$5 million in new home sales in 2019-2023.
  • Supervised team of 28 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Affiliations

  • NAR
  • RE/MAX

Work Preference

Work Type

Full TimePart TimeContract Work

Important To Me

Career advancementPaid sick leaveHealthcare benefitsFlexible work hoursPaid time off401k matchWork from home optionWork-life balance

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Lady S. Ortiz