Florida State University (FSU) graduate seeking to join a South Florida-based company that will allow me to contribute to the organization’s reputation and growth, using my proven academic and entrepreneurial skills, while simultaneously seizing the opportunity to gain real-world experience in the furtherance of my post-collegiate career goals.
Overview
17
17
years of professional experience
Work History
Mortgage Loan Originator
Certified Home Loans
Plantation, FL
05.2022 - Current
Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Interviewed applicants to assess loan requirements before suggesting offers.
Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
Prepared documents for customers, submitting and overseeing through each step of closing process.
Business Owner/Operator
Lab Brands LLC
Hollywood, FL
04.2020 - Current
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Monitored staff performance, providing final-say assessment over inquiries.
Served as principal stakeholder over organization's complete operations.
Real estate agent
United Realty
Hollywood, Florida
05.2018 - Current
Rent, buy, or sell property for clients
Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts
Includes agents who represent buyer.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Communicated with clients to understand property needs and preferences.
Coffee Shop Owner
BrewBeans Cafe
Hollywood, FL
10.2021 - 04.2022
Managed payroll, daily deposits and cost controls.
Set employee schedules, delegated work and monitored food quality and service performance.
Recruited, hired and trained talented staff to fill vacancies.
Supervised daily activities of restaurant and 2 employees.
Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
Appointment Setter
212 Dental Care
Deerfield Beach, FL
05.2019 - 08.2019
Acted as first point of contact and set appointments for prospective clients.
Scheduled and confirmed appointments and meetings for senior management team.
Answered phone calls and answered questions from potential customers.
Made 200 cold calls daily to establish first contact with potential customers and set meetings with salespeople.
Scheduled consultations for 10-15 potential customers Daily.
Sales Representative
Alpha N Omega Marketing
01.2019 - 05.2019
Customer acquisitions
Provide knowledgeable responses to customer inquiries
Update client accounts
Utilize product knowledge to make suggestions to customers
Promote a welcoming store atmosphere
Provide quality care for each shopper
Sales
Retained excellent client satisfaction ratings through outstanding service delivery.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Entrepreneur & Business Owner
Shutter 305
Dania Beach, Florida
09.2009 - 01.2018
Acquiring merchandise at wholesale prices & selling online with a 100% annual profit margin
Negotiating with local & international clientele consisting of buyers & sellers
Record-keeping of inventory & sales
100% buyer satisfaction rating as documented by Ebay’s post-experience customer surveys
Determined business plan, mission statement and vision.
Administrative Assistant
Sobe Digital
Hallandale Beach, Florida
08.2016 - 08.2017
Direct report to CEO & Owner of e-commerce camera accessory distribution conglomerate with $3 million in annual earnings
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Responsible for operational oversite & staff scheduling
Charged with shipping & tracking merchandise domestically & abroad 1
Consistently recorded, maintained & replenished distribution center inventory
Assisted with client correspondence & customer service
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)