Laelani Steele

• Delivered exceptional customer service in fast-paced environment, ensuring timely order fulfillment.
• Managed multiple orders efficiently, demonstrating strong organizational skills and attention to detail.
• Collaborated with kitchen staff to coordinate food preparation and delivery processes.
• Assisted customers with menu selections, enhancing overall dining experience through knowledgeable recommendations.
• Place and take to-go orders over the phone and in-person interactions.

• Assisted with product inventory, audits, and organization of shipments each week.
• Provided personalized product recommendations to enhance customer satisfaction and drive sales.
• Assisted customers with product selection, addressing inquiries, and resolving issues promptly.
• Maintained knowledge of current beauty trends and brand offerings to inform clients effectively.
• Conducted product demonstrations, showcasing application techniques to promote user engagement.

• Operated hand-held scanners to accurately track inventory movement
• Selected and packed merchandise according to order specifications
• Collaborated with team members to optimize picking processes
• Worked fast to meet assigned daily picking quotas.
• Pulled orders quickly to maintain demanding productivity goals.

· Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.

· Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

· Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

· Kept up to date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

· Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.

Operated pallet jack and warehouse machinery to gather products for the sales floor.

Managed inventory and order fulfillment, ensuring accurate shipment of products on time.

Dispense and categorize orders for deliveries and customer pick-up.

Pick, organize, and sort items for order pick up and deliveries with allotted time block.