Laelia Nelson
Chula Vista
Summary
Energetic and personable professional with extensive job experience across diverse roles. Known for strong problem-solving skills, fast and efficient work habits, and a respectful, joyful attitude that fosters positive team environments.Skilled at connecting with people and delivering high-quality results under pressure. Dedicated, reliable, and always eager to take on new challenges with enthusiasm and professionalism.
Overview
4
4
years of professional experience
Work History
Cashier
El Pollo Grill
Chula Vista
10.2021 - 08.2025
- Managed cash register operations, ensuring accurate cash handling.
- Provided excellent customer service, addressing inquiries and resolved problems
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new staff on cash register procedures and customer service standards.
- Greeted customers and answered any questions they had about the store's products and services.
Salesperson (Seasonal)
Macy's
Chula Vista
11.2024 - 12.2024
- Assisted customers with product selections and inquiries.
- Maintained organized and visually appealing merchandise displays.
- Educated customers about products and services offered by the company.
- Supported store events and promotional activities effectively.
Customer service
Epic Wings
Chula Vista
12.2021 - 04.2022
- Developed strategies for providing exceptional customer service experiences.
- Analyzed customer feedback to improve customer service levels.
- Provided excellent customer service by anticipating guest needs.
Education
High School Diploma -
Otay Ranch High School
Chula Vista, CA07-2023
Skills
- Positive
- Team collaboration
- Effective communication
- Problem solving
- Empathy and patience
- Multitasking and organization
- Payment processing
LANGUAGES
Spanish (Fluent), English (Fluent), Full Professional Proficiency
INTERESTS
. Education ( Southwestern Community College)( Present)
. Jewelry Designer
. Family
. Care Giving
. Fitness
PERSONAL PROJECTS
Jewery Designer (2022 - Present), Self-made jewelry business with 600+ sales and a 5-start review.
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
Jewelry Designer
References
References available upon request.
Timeline
Salesperson (Seasonal)
Macy's
11.2024 - 12.2024
Customer service
Epic Wings
12.2021 - 04.2022
Cashier
El Pollo Grill
10.2021 - 08.2025
High School Diploma -
Otay Ranch High School