Laeloni Hernandez
Brea,CA
Summary
Focused on assisting all types of youth to broaden understanding of the world and improve future success. Promoting positive changes to educational, emotional and behavioral health by using hands-on activities, academic support and entertainment options. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Youth Development Professional
Boys and Girls Club
Brea, CA
07.2023 - Current
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Assessed individual needs of youth to develop appropriate plans for their development.
- Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
- Developed and facilitated educational programs focused on life skills, vocational training, health education, conflict resolution, and other relevant topics.
- Coordinated with parents and guardians to ensure that the needs of each youth were being met.
- Monitored progress of youth in order to evaluate program effectiveness.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Stocked shelves with merchandise according to company standards.
- Completed transactions in an efficient manner while providing excellent customer service.
Retail Sales Associate
Latinxculture
Montebello, CA
01.2022 - 08.2022
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Promoted special offers and discounts to encourage additional purchases.
- Inspected purchased items for defects before handing them over to customers.
- Helped customers by answering questions and locating merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Sociology
Fullerton College
Fullerton, CA06-2034
High School Diploma -
Montebello High School
Montebello, CA06-2022
Skills
- Social-emotional learning
- Group Supervision
- Program Planning
- Skill-building instruction
- Behavior Modeling
- Youth guidance
- Youth Behavior Management
- Academic Support
- Team Collaboration
- Positive Reinforcement
- Safe environment planning
Accomplishments
- Leadership award
- Perfect attendance through High School
- Ranked #2 employee for proactive activities
Languages
English
Full Professional
Spanish
Professional
sign language
Limited
References
References available upon request.
Timeline
Youth Development Professional
Boys and Girls Club
07.2023 - Current
Retail Sales Associate
Latinxculture
01.2022 - 08.2022
Sociology
Fullerton College
High School Diploma -
Montebello High School