Laessa Hayes
Byron Center,MI
Summary
Passionate Youth Instructor offering extensive experience helping youth groups. Detail-oriented and methodical with a solid history of success working with diverse participants. Highly adaptable and open to change with an analytical approach to handling organizational problems and interpersonal conflicts.
Overview
9
9
years of professional experience
Work History
Freelance Photographer
Laessa Jorden Photography
03.2023 - Current
- Apply standard post-capture image adjustments such as rotation and cropping, neutralizing color, and inverting and enhancing negatives
- Print high-quality reproductions of digitally captured files
- Collaborate with colleagues to identify the most efficient workflows for digitizing materials safely, while also maintaining the highest standards of quality.
Secretary, Member of Youth Board (Department)
City of Pentecost Church
Grand Rapids, MI
06.2016 - Current
- Schedule meetings and out of town engagements
- Type documents such as drafts, memos, and emails
- Open, sorted, and distributed incoming messages
- Maintained church bills and obligations
- Maintained office supply inventory
- Oversee large number of weekly youth groups for all ages of church children
- Assist individuals with personal and spiritual questions.
Family Leadership Initiative
DeVos Foundation
Grand Rapids, MI
11.2015 - Current
- Maintained positive relationships with parents and guardians by providing regular updates on their child's development.
- Created fun games and activities that promoted physical fitness for the students.
- Facilitated team building exercises that encouraged collaboration among peers.
- Facilitated growth of fundamental leadership qualities and promoted stronger family connections through involvement with inner-city youth
- Used behavior modeling, emotional intelligence, and trauma-informed approach to engage with youth.
- Referred families and individuals to community support services, psychologists, or doctors for necessary care.
Debt Collector
Northpointe Bank Home Loans
Grand Rapids, MI
01.2022 - 11.2022
- Assisted borrowers over the phone via 3rd party to negotiate repayments
- Helped customers with money management and payment plans
- Performed first party collections by making at least 70 calls per day on an automated dialer
- Followed strict guidelines providing 100% customer service
- Made recommendations according to customer needs.
Education
Photography Major -
Grand Rapids Community College
Grand Rapids, MI08.2024
High school Diploma -
Caledonia High School
Caledonia, MI06.2016
Skills
- Problem Solving
- Handle pressure
- Great work ethic
- Great at time management
- Collaborating with others
- Youth Advocacy
- Documentation skills
- Behavior Modeling
- Program coordination
- Positive reinforcement techniques
- Individualized support
- Excellent Communication
Awards
- KCAD Art honorable mention
- 2 KCAD Silver medals
- Art Senate Award
Timeline
Freelance Photographer
Laessa Jorden Photography
03.2023 - Current
Debt Collector
Northpointe Bank Home Loans
01.2022 - 11.2022
Secretary, Member of Youth Board (Department)
City of Pentecost Church
06.2016 - Current
Family Leadership Initiative
DeVos Foundation
11.2015 - Current
Photography Major -
Grand Rapids Community College
High school Diploma -
Caledonia High School
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