Laetitia Delani
Pasadena,CA
Summary
A motivated and adaptable individual with experience in customer service, team leadership, and operations. Proven ability to manage multiple tasks efficiently in fast-paced environments. Strong interpersonal skills, a solid work ethic, and a talent for quickly learning new processes. Reliable, safety-conscious, and committed to supporting team goals and delivering excellent service.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Sales Associate
Zara
03.2026 - 08.2026
- Maintained organized sales floor through zoning, folding, and replenishment of merchandise.
- Assisted customers in fitting rooms, resolving size and style needs with prompt service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized customer service to support product selection, answer questions, and create a positive shopping experience
- Collaborated with team members to support store opening, closing, and peak-hour coverage while maintaining service standards
Manager Assistant
Amazon
12.2023 - 10.2025
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Led team initiatives to enhance productivity and improve workflow efficiency.
- Mentored new staff, providing guidance on best practices and professional growth opportunities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Collaborated with management to develop streamlined workflows for receiving and processing inventory.
Stock Associate
Rebag
06.2024 - 12.2024
- Managed inventory systems to ensure accurate stock levels and timely replenishment.
- Organized merchandise in accordance with store layout and visual merchandising standards.
- Implemented best practices for product handling, reducing damage during storage and transport.
- Conducted regular audits of stockroom processes to identify areas for efficiency improvements.
- Collaborated with management to develop streamlined workflows for receiving and processing inventory.
Sales Associate
Garage Clothing
11.2023 - 03.2024
- Assisted customers with product selection and provided styling advice.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to achieve daily sales goals.
- Conducted inventory counts and restocked shelves as needed.
- Helped customers find specific products, answered questions, and offered product advice.
Associate
Amazon
10.2021 - 12.2023
- Load trailers to fill orders to transport.
- Examine and inspect products and boxes to meet quality standards.
- Pack, unpack and mark stock items using an identifications tag, stamps, or electronic marking tool.
- Safely operate heavy equipment to move large boxes and pallets.
- Check over 100 packages daily for damages and quickly notified managers.
Education
Diploma -
Redlands High School
Redlands, CA06.2020
Skills
- Organization
- Multitasking
- Team Collaboration
- Adaptability
- Communication
- Customer Service
- Inventory Management
Languages
English
Indonesian
Timeline
Sales Associate
Zara
03.2026 - 08.2026
Stock Associate
Rebag
06.2024 - 12.2024
Manager Assistant
Amazon
12.2023 - 10.2025
Sales Associate
Garage Clothing
11.2023 - 03.2024
Associate
Amazon
10.2021 - 12.2023
Diploma -
Redlands High School