Laetitia Lee
Toledo,OH
Summary
Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Energetic Manicurist bringing 20+ years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nail Technician
Self Employed Services
03.2010 - Current
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Salon Owner/Operator
Artish Nail Creations
01.2022 - 01.2023
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
Nail Technician
Jonathan Khoi Nail Salon
01.2020 - 04.2022
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Boosted salon revenue by upselling additional services and retail products to clients.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
Driver
Mobile Care EMS
01.2017 - 12.2017
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Education
No Degree - Paralegal
Stauzenburger College
Toledo, OHNail Technician
Toledo Academy of Beauty Culture - East
Oregon, OHGED -
The Cohn Learning Center
Nashville, TN09.1999
Skills
- Pedicures
- Acrylic Nails
- Sanitation Procedures
- Nail Preparation
- Inventory Controls
- Schedule Maintenance
- Manicure Design
Certification
Advanced Manicurist
Timeline
Salon Owner/Operator
Artish Nail Creations
01.2022 - 01.2023
Nail Technician
Jonathan Khoi Nail Salon
01.2020 - 04.2022
Driver
Mobile Care EMS
01.2017 - 12.2017
Nail Technician
Self Employed Services
03.2010 - Current
No Degree - Paralegal
Stauzenburger College
Nail Technician
Toledo Academy of Beauty Culture - East
GED -
The Cohn Learning Center