Laetitia Lewis
Plainfield
Summary
Highly organized and detail-oriented Executive Administrative Assistant / Office Manager with extensive experience who is driven, dedicated, focused, trustworthy and accomplished in high performance leadership with strong communications skills. Adept at streamlining office operations and enhancing workflow efficiency. My expertise in office management and commitment to maintaining confidentiality have been pivotal in supporting executive teams and improving organizational productivity.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant/Office Manager
Montroy Andersen DeMarco Group, Inc.
10.2005 - 01.2025
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Assisted HR Manager with the creation and distribution of Survey Monkey templates for employees six-month and annual performance evaluations.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted HR Manager with preparing employees handbook.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Assisted Marketing Director with responding to potential clients RFP's and RFQ's.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Prepared and distributed bid-leveling spreadsheet in Excel for contractors bids on various projects.
- Created and maintained Excel spreadsheet for tracking vendors invoices.
- Handled scheduling for (2) partners calendar and prepared meeting agenda and materials.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Streamlined office operations by implementing efficient paper and digital filing systems and organizational strategies.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Administrative Assistant
Montroy Andersen DeMarco Group, Inc.
01.1999 - 05.2005
- Maintained front desk reception area and operated a multi-line switch board.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Provide data entry, typing and general office support.
- Delivered excellent customer service through prompt responses to clients and vendors inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Performed general office duties including: answering and directing phone calls, greeting clients, postage and mailing documents, preparing and sending Fed-Ex documents, arranging for messenger service.
- Prepared work orders for large format printing.
- Maintained inventory of office supplies and placed orders.
- Prepared proposals and transmittals.
- Processed consultants and contractors invoices for approval.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Certificate - SHRM Essentials of Human Resources
Baruch College
New York, NY08-2016
Associate of Business Administration / Accounting -
Drake Business School
New York, NY05-1996
Skills
- Proficient in Microsoft Word, Excel, Outlook, Access, Powerpoint and Teams
- Adobe Photoshop
- NYS Notary Public
- NJ Notary Public
Certification
- NYS Notary Public
- NJ Notary Public
Timeline
Executive Administrative Assistant/Office Manager
Montroy Andersen DeMarco Group, Inc.
10.2005 - 01.2025
Administrative Assistant
Montroy Andersen DeMarco Group, Inc.
01.1999 - 05.2005
Certificate - SHRM Essentials of Human Resources
Baruch College
Associate of Business Administration / Accounting -
Drake Business School
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