Laetitia Mella
Sparta,MI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant to Student Record Office
Administrative Assistants
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Behavior-technician
Centria Autism
05.2022 - Current
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Administered patient medications and tracked dosages.
- Assisted with medication administration and counting and pouring medications.
- Charted on each patient daily.
Registered Behavior Technician
Acorn Health
02.2023 - 02.2024
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Administered patient medications and tracked dosages.
- Assisted with medication administration and counting and pouring medications.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Supported client using principles of applied behavior analysis.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
- Integrated creative problem-solving methods into therapy sessions to foster critical thinking abilities among clients facing challenges in everyday situations.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
- Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.
- Contributed to ongoing professional development through attendance at workshops, conferences, webinars related to behavioral healthcare practices.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Used Central reach, and care connect to document patient information, progress notes, and treatment plans.
Education
Bachelor of Science - Allied Health Science
Grand Valley State University
Allendale, MI12.2022
Associate of Arts -
Grand Rapids Community College
Grand Rapids, MI08.2020
Skills
- Database Management
- Office Administration
- Data Entry
- Report Writing
- Information Security
- Workflow Optimization
- Appointment Scheduling
- Microsoft Outlook
- Computer Proficiency
- Documentation and Recordkeeping
- Data Organization
- Strategic Planning
- Critical Thinking
- Filing and Data Archiving
- Relationship Building
- French Fluency
- Customer Service
- Writing Reports
- Microsoft Excel
- Microsoft PowerPoint
Certification
- Certified Registered Behavior Technician, Acorn Health and Centria Health - 2024
Languages
French
Full Professional
Timeline
Registered Behavior Technician
Acorn Health
02.2023 - 02.2024
Behavior-technician
Centria Autism
05.2022 - Current
Administrative Assistant to Student Record Office
Administrative Assistants
Bachelor of Science - Allied Health Science
Grand Valley State University
Associate of Arts -
Grand Rapids Community College
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