Lafecia Robinson
Memphis,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Site Coordinator
Ricoh
07.2022 - Current
- Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as PC, Copiers, Multifunction Devices, Courier Services, Imaging & Mail Equipment
- Positive internal working relationships with all department employees by communicating in a professional manner
- Interact with contracted vendors, facility management and occupants
COVID-19 Support Specialist
Onslow County Health Department
11.2020 - 07.2021
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Medical billing
- Scribe
Income Maintenance Caseworker
Onslow County Consolidated Human Services
10.2019 - 10.2020
- Made referrals to appropriate services.
- Developed individual plans for self-sufficiency.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Gathered information via telephone, mail or in person from clients applying for assistance.
- Determined if applicants met eligibility for public assistance programs.
- Interviewed applicants and explained scope of different available benefits.
Senior Financial Services Officer
Marine Federal Credit Union
07.2012 - 09.2019
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Offered competitive commercial banking solutions and retail financing options.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Interviewed, hired and trained employees.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Education
High School Diploma -
White Oak High School
Jacksonville, NC Skills
- Service-Orientation
- Creativity and Adaptability
- Accurate Documentation
- Data Process Auditing
- Mentorship and Training
- Staff Leadership
- Financial Management
- Customer Service
- Microsoft Excel
- Tactical thought processing
- Moderate Problem-Solving Skills
- Written and Verbal Communication skill
- Microsoft Outlook
- Compliance Assessments
- Ethics
Timeline
Site Coordinator
Ricoh
07.2022 - Current
COVID-19 Support Specialist
Onslow County Health Department
11.2020 - 07.2021
Income Maintenance Caseworker
Onslow County Consolidated Human Services
10.2019 - 10.2020
Senior Financial Services Officer
Marine Federal Credit Union
07.2012 - 09.2019
High School Diploma -
White Oak High School
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