Reading, writing
LaForest Cowan
Salisbury,MD
Summary
Accomplished Childcare Provider and Payroll Administrator with a proven track record in fostering child development and managing complex payroll systems. At "I’m Home Learning," developed strong relationships and engaged children in educational activities, demonstrating patience and creativity.
Skilled in using software for accurate payroll processing at "The New Y-Capp Inc.," showcasing meticulous attention to detail and empathy in employee interactions.
Experienced with creating safe and nurturing environments for children. Utilizes effective communication and problem-solving skills to address individual needs. Track record of developing engaging activities that foster development and learning.
Overview
10
10
years of professional experience
Work History
Childcare Provider
I’m Home Learning (Self Employed)
08.2009 - 07.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Introduced children to educational games and activities to boost learning.
- Ensured child safety through vigilant supervision
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Provided emotional support and guidance to children during difficult times.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self expression.
- Encouraged children to develop healthy social and emotional skills.
- Assisted in potty training and other daily hygiene activities to support child development.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
Payroll Administrator
The New Y-Capp Inc.
09.2001 - 06.2009
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Processed payroll garnishments such as tax liens and child support.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed payroll data entry and processing for 300 employees to comply with predetermined company guidelines.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
- Managed employee records on database to maintain accuracy and updated information.
- Streamlined payroll processes by implementing efficient software and automation tools.
- Assisted in the successful migration of payroll systems during a company-wide software upgrade without disruption to operations.
Support Services Manager
Lucy Corr Village
03.1998 - 11.2008
- Conducted regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback.
- Established clear performance metrics and expectations for the support team, driving accountability and results-oriented focus.
- Mentored junior staff members, providing guidance on best practices in customer service management.
- Collaborated with cross-functional teams on projects aimed at improving overall customer experience within the organization.
- Implemented process improvements to reduce response times and increase issue resolution rates.
- Streamlined internal processes for improved team productivity and client satisfaction.
- Championed company culture initiatives, consistently reinforcing core values and fostering a positive work environment for all team members.
- Coached employees through day-to-day work and complex problems.
Education
Associate of Science - Business
York College of Pennsylvania
York, PASkills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Positive reinforcement
- Hygiene and cleanliness
- Activity planning
- Meal preparation
Recognized as Employee of the Year
As an employee of Lucy Corr Village I was recognized for my outstanding commitment to service, willingness to assist whenever needed and fulfillment of the organization mission statement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Childcare Provider
I’m Home Learning (Self Employed)
08.2009 - 07.2024
Payroll Administrator
The New Y-Capp Inc.
09.2001 - 06.2009
Support Services Manager
Lucy Corr Village
03.1998 - 11.2008
Associate of Science - Business
York College of Pennsylvania
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