Lagari Nard
Texarkana,AR
Summary
Dynamic leader and strategic planner with a proven track record at L&M Tile, enhancing customer satisfaction and optimizing operations. Excelled in multitasking and organization, seamlessly integrating customer relationship management (CRM) to foster growth. Demonstrated exceptional decision-making and clear communication, driving business success and team development.
Overview
10
10
years of professional experience
Work History
Co-Owner
L&M Tile
12.2022 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established foundational processes for business operations.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
Tile Setter
L&M Tile
12.2022 - Current
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Maintained a safe work environment through proper use of tools, equipment, and adherence to safety protocols.
- Reviewed blueprints and specifications to determine labor and materials that would be required to complete tiling project.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
- Ensured accurate alignment of tiles using leveling systems for professional results that exceeded clients'' expectations.
- Expedited project completion times by effectively managing multiple tasks simultaneously while maintaining quality standards.
- Completed high-quality installations with precision cutting and fitting of tiles for residential and commercial projects.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
Merchandiser
Frito-Lay
09.2018 - 11.2020
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Warehouse Worker
Bwi
06.2015 - 12.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
Dimploma -
Hooks High School
Hooks, TXSkills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Strategic planning
- Inventory management
- Customer relationship management (CRM)
- Clear communication
- Multitasking and organization
Timeline
Co-Owner
L&M Tile
12.2022 - Current
Tile Setter
L&M Tile
12.2022 - Current
Merchandiser
Frito-Lay
09.2018 - 11.2020
Warehouse Worker
Bwi
06.2015 - 12.2018
Dimploma -
Hooks High School
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