Summary
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
LaGina Williams

LaGina Williams

Tax preparer
Tuscaloosa,AL

Summary

Dynamic Assistant Manager with a proven track record at Dollar General Market, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and mentorship, while improving cash handling accuracy. Committed to fostering a collaborative environment and achieving operational excellence.

Work History

Assistant Manager

Dollar General Market
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Manager

Imperial Tax & Accounting
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Healthcare

Argosy University
Orange, CA
2008

GED -

Ged
Tuscaloosa, AL
2003

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Staff supervision
  • Goal setting
  • Policy enforcement
  • Multitasking and organization
  • Team collaboration
  • Strategic thinking
  • Verbal and written communication
  • Employee supervision

Timeline

Assistant Manager

Dollar General Market

Manager

Imperial Tax & Accounting

Healthcare

Argosy University

GED -

Ged
LaGina WilliamsTax preparer