Hi, I’m
LaDonna Harlin
Covington,GA
Summary
Energetic Admissions Representative with over 10 years of experience, talents include dynamic customer service, networking, persuasive communication, and team building. Experienced in presenting information to groups, maintaining recruiting quotas and staying up-to-date with admissions policy changes. Solid relationship builder with creative approach to team building and problem solving. Successful at generating referrals as well as new areas of opportunities.
Overview
11
years of professional experience
Work History
Hussian College
Senior Admissions Representative
10.2021 - 03.2022
Job overview
- Devised programs to promote diversity and inclusion among staff, faculty and students.
- Accurately inputted patient and insurance information into company's computer system using CRM.
- Took in-bound calls from prospective students and answered wide range of questions with knowledgeable assistance.
- Spoke to groups of prospective students about enrollment, institution benefits and features during information sessions.
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.
- Reviewed admissions applications to check students' eligibility for acceptance.
American Intercontinental University Online
Student Advisor/Senior Admissions Representative
04.2015 - 02.2019
Job overview
- Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
- Answered phones, called prospects and handled initial email contacts for applicants to evaluate student readiness.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
- Cultivated engaged student population with successful orientation programs.
- Coordinated academic advising activities.
Everest College
Senior Admission Advisor
03.2011 - 11.2014
Job overview
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Empowered students through counseling and skill-building exercises.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Identified and addressed concerns of incoming students and parents.
- Monitored student progress to drive successful academic outcomes.
- Organized college tours for graduating students and coordinated group visits from high schools.
- Assisted students in exploring and selecting career paths.
- Regularly met with enrolled students to confirm success and identify problem areas.
Education
National Louis UniversityChicago, IL
Bachelor of Arts from Human Services
04.2011
Olive Harvey CollegeChicago, IL
Associate of Applied Science from Business Administration
05.2000
Skills
- Admissions Support
- Registration Procedures
- Confidential Records Management
- Client Support
- Policy Understanding
- Personal Interviews
- Counsel Individuals
- Excellent Written and Oral Communication
- Customer Service
- Career Counseling
Timeline
Senior Admissions Representative
Hussian College
10.2021 - 03.2022
Student Advisor/Senior Admissions Representative
American Intercontinental University Online
04.2015 - 02.2019
Senior Admission Advisor
Everest College
03.2011 - 11.2014
National Louis University
Bachelor of Arts from Human Services
Olive Harvey College
Associate of Applied Science from Business Administration
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